Hans Ehrlich
Hans Ehrlich at Royal Moore Subaru
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Hans Ehrlich

Customer Experience Manager

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Hans Ehrlich

April 01, 2025

Dealership Rating
Employee Rating

The staff at Royal Moore Subaru were so friendly. Nan worked directly with us and was helpful and kind. We got an amazing deal on a great car! More

by chubbyrooluv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

Royal Moore Subaru responded

Chubbyrooluv, we really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 31, 2025

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Easy to work with and very helpful! Enjoyed doing business with Ed and everyone who helped during the process. More

by Km42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Dowell, Ed Walton

Apr 09, 2025

Royal Moore Subaru responded

Km42, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was great to work with. Travis was so helpful and worked so hard to get us what we wanted. Emmylea was also great and helpful. More

by dandljenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Travis Jimenez

Apr 09, 2025

Royal Moore Subaru responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2025

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Employee Rating

Andre is very easy to talk to and knowledgeable about the vehicles, if he doesn’t have an answer, he WILL get one for you. I’ve been to dealerships where you sit there awkwardly for hours, but Andre has a sk More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lee, Andre Garcia

Apr 09, 2025

Royal Moore Subaru responded

Emily, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much again for your feedback! We hope you have a great day!

March 16, 2025

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Employee Rating

John was super helpful getting us set up in our new car! Couldn’t recommend them enough More

by seleneg89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ammerman, Ed Walton

Apr 09, 2025

Royal Moore Subaru responded

Seleneg89, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

March 16, 2025

Dealership Rating
Employee Rating

They gave Emmylea a nickname (the genius) for a reason. She really knows the ins and outs of the cars and their features, and if she doesn't know, she finds an answer. Her two-week check-in call turned o More

by RM_Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Ed Walton

Apr 09, 2025

Royal Moore Subaru responded

Hi Rm_customer, we are very happy to have provided you with such a positive experience! Safe travels!

March 16, 2025

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Employee Rating

John was super knowledgeable and helpful getting us set up in our brand new ascent! More

by Juliusg.87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ammerman, Ed Walton

Apr 09, 2025

Royal Moore Subaru responded

Juliusg.87, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

March 15, 2025

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Employee Rating

My only complaint would be when I opened the hood and the trunk, there were small pine needles all over. It was washed on the exterior but for a brand new car purchase it should be spotless. Small details ma More

by vertrebr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JD Dowell, Lily Hamam

Apr 09, 2025

Royal Moore Subaru responded

Vertrebr, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2025

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Employee Rating

I have now gone to Royal Moore for both of my cars purchases and I can honestly say I have never experienced better customer service. I worked with JD, Giovanni, and Zach they were awesome they explai More

by Dakota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Royal Moore Subaru responded

Dakota, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

February 23, 2025

Dealership Rating
Employee Rating

Best car buying experience ever. Anthony B. made the process as stress free as possible. I told him I hate buying cars and I needed a very low key, quick process. Anthony is down to More

by eb25390119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Baulknight

Mar 12, 2025

Royal Moore Subaru responded

Eb25390119, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

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