Hannah Fendley

Chris was great. Thanks. Very professional and friendly. wonderful experience I'll be back soon. Thanks. Very professional and friendly. wonderful experience I'll be back soon. More

by BERNIE5182000 Verified Customer Verified Customer

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The service was fast and professional. My car was received at the time of the appointment and they honored the discount coupon that was sent to me by email. My car was received at the time of the appointment and they honored the discount coupon that was sent to me by email. More

by GERAMA2904 Verified Customer Verified Customer

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Very pleased with Jimmy Britt staff and service. Can't wait to purchase my next truck Can't wait to purchase my next truck More

by POLO6988 Verified Customer Verified Customer

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The dealership is clean and the people are cordial. The work was completed in a timely manner. The work was completed in a timely manner. More

by WAYNE40 Verified Customer Verified Customer

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Hannah is my go to when it comes to servicing my vehicle at this dealer. She approaches all of my concerns with a "can do" attitude and is always prompt with communicating all details to me. Thank you Hanna at this dealer. She approaches all of my concerns with a "can do" attitude and is always prompt with communicating all details to me. Thank you Hannah & Jimmy Britt Service Dept! More

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Great service and sales department, Hannah and Chris in service are great. William and Minnie in sales are awesome too. Go see them. service are great. William and Minnie in sales are awesome too. Go see them. More

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People were nice, but I asked for someone to just look at the backup camera which, they had to do in order to move the truck, to see if they could tell me if they could give me an idea of what was wrong with the backup camera which, they had to do in order to move the truck, to see if they could tell me if they could give me an idea of what was wrong with it, and they wanted to charge me the diagnostic fee to do so. I didn't want a diagnosis completely, just an idea of what it might be. More

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Very good customer service and timely. I was well pleased with my service and we didn't have to wait for a long time I was well pleased with my service and we didn't have to wait for a long time More

by DRMOORE726 Verified Customer Verified Customer

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Great service, in a quick amount of time. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. More

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Along with an oil change and tire rotation, I asked for the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had to remind her. Then when they brought my car to me and gave me the receipt, they said I owed nothing because of my maintenance package. I knew right then they did NOT perform the 20K mile instruction. Along with inspection of certain parts, you are suppose to change the cabin air filter. I had to tell them what is suppose to be done according to Dodge's guidelines. The guy swore that inspection was done but I do not believe that since I had to tell him about the filter being changed. PLEASE train your mechanics AND your service advisors on the different service mile packages that are recommended from the manufacturer! I didn't like being lied to and having to show them what is suppose to be done. More

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