Han Leef

A fantastic overall experience working with Kevin Sierra and the Team at FJ MC - NB, on transitioning into my new Lease. This has been an upgrade and upgraded experience all the way around, from start to fi and the Team at FJ MC - NB, on transitioning into my new Lease. This has been an upgrade and upgraded experience all the way around, from start to finish. Thank you Kevin. I truly appreciate your patience as we did this dance for quite some time to get to this point, and thank you also for your professionalism working with me to get my deal completed. Thanks, More

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Very pleased with entire experience. Salesman was attentive, knowledgeable and professional. Support personnel were very competent. Facility is very impressive. Would definitely recomme Salesman was attentive, knowledgeable and professional. Support personnel were very competent. Facility is very impressive. Would definitely recommend this dealership. More

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I contacted Fletcher very warm when entering was very busy but made sure I was okay to wait and I sat at the area for customers. I them went outside where my experience was great. Elijah was there to a busy but made sure I was okay to wait and I sat at the area for customers. I them went outside where my experience was great. Elijah was there to assist on all questions and open up SUV that I was interested in. I felt like I was important I then was just thinking maybe I will go home and think more. He then showed me a Silver GLE350 and we took a drive he knew all the features and this was refreshing because that was not the experience from another dealership. When I said I would think about it Tommy Tran spoke to me to get to know my needs and that was great! He then said let me help you get what you need. More

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I have driven Mercedes for over 40 years and my sales experience at Fletcher Jones could not have gone better. They delivered one of the first EQS electric cars to me today and I could not have had a be experience at Fletcher Jones could not have gone better. They delivered one of the first EQS electric cars to me today and I could not have had a better buying experience. Thank you Bill Hardy for going above and beyond. More

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Great experience at FJ. I worked with Mike McMullen and Uttam Thapa who worked hard to find me the best deal. I will definitely return for my next car purchase. Uttam Thapa who worked hard to find me the best deal. I will definitely return for my next car purchase. More

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Sales Experience Scott Lubratich was excellent. He was incredibly knowledgeable about the different models. We had to custom order the car and he kept me apprised du Scott Lubratich was excellent. He was incredibly knowledgeable about the different models. We had to custom order the car and he kept me apprised during the months of where things were in the process. He has gone over the car with us and was excellent. This has been the best car buying experience that I have had!!! More

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First Class The entire process was smooth and professionally done. Exceptional customer service at all levels of the organization. Highly recommended to anyone lo The entire process was smooth and professionally done. Exceptional customer service at all levels of the organization. Highly recommended to anyone looking for a Mercedes vehicle with high expectations of customer service. More

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good service friendly and accomodating staff from beginning to end of the deal. it was another great mb experience! looking forward to another exciting driv friendly and accomodating staff from beginning to end of the deal. it was another great mb experience! looking forward to another exciting drive! More

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Exceptional in every way Thanks to Wade Lui and everyone that helped us purchase our SL Roadster. Outstanding service from start to finish. Very happy we chose Fletcher Jone Thanks to Wade Lui and everyone that helped us purchase our SL Roadster. Outstanding service from start to finish. Very happy we chose Fletcher Jones! More

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Leasing a new car We live in Central Valley but we wouldn’t mind to drive 4 hours to Fletcher Jones in Newport Beach for our car needs. Thomas Carnevale has built a lon We live in Central Valley but we wouldn’t mind to drive 4 hours to Fletcher Jones in Newport Beach for our car needs. Thomas Carnevale has built a long term relationship with our family. He helped us choose a perfect car every time we visited Fletcher Jones Motorcars for the past 10 years. He is very kind, honest, and knowledgeable about Mercedes cars. His assistant, Andrea Castro, is very friendly and thorough in explaining new features of the new car. Han Leff, a financial person, was also very quick and professional. Our entire visit at Fletcher Jones was exceptional. We wouldn’t go anywhere else. More

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