Ham Sal

Horrible horrible horrible sold me a messed up car , had to bring it back 4 times in 3 weeks to fix tires, rims , strouts , headlights , lights inside, bumper. It ridiculous in 1 month they kept my car for to bring it back 4 times in 3 weeks to fix tires, rims , strouts , headlights , lights inside, bumper. It ridiculous in 1 month they kept my car for more then 12 days and when i would call shane he would answer with a attitude , one wording me back and talking nasty to me ! I would never ever go back , please do urself a favor and dont ever come here, its been 3 months since i got my dodge durango and my warranty is up and my cars shaking when i start it and my suspension is still messed up, its ridiculous how these peiple sell u lemon cars and dont say nothing about ir. More

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I would give 6 stars if it were possible. Michael Lao went above and beyond to make the purchasing process smooth and timely. Everyone there was super cool and professional. The showroom look Michael Lao went above and beyond to make the purchasing process smooth and timely. Everyone there was super cool and professional. The showroom looks like a dream! Highly recommended. More

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Working with Tim and Deluxe was easy and staight to the point. All of our concerns were addressed and issues fixed. point. All of our concerns were addressed and issues fixed. More

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Tim was patient and very helpful helping us pick out the car I my wife fell in love with. A perfect birthday gift. Thanks Tom car I my wife fell in love with. A perfect birthday gift. Thanks Tom More

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Very Honest and Professional! Would definitely not hesitate to recommend! This is very rare for a car salesperson! Would definitely not hesitate to recommend! This is very rare for a car salesperson! More

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Jabir was very professional and helped me choose my dream car. Thanks for everything deluxe auto! car. Thanks for everything deluxe auto! More

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Mike was my salesman and sold me a beautiful Cadillac. On top of that Mike and the dealership go out of their way to make buying from them just plain easy! On top of that Mike and the dealership go out of their way to make buying from them just plain easy! More

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This dealership is the best! They went above and beyond for me. They went out of their way to help me out! They are courteous and caring. A huge special thanks to Matt and Ham fo They went above and beyond for me. They went out of their way to help me out! They are courteous and caring. A huge special thanks to Matt and Ham for everything they did for me. It meant the world to me! More

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Terrible experience with Deluxe. We saw their ad for a 2023 BMW X7 with 3400 miles that had been a lemon, but BMW fixed it. We worked with the salesman and specifically asked him w We saw their ad for a 2023 BMW X7 with 3400 miles that had been a lemon, but BMW fixed it. We worked with the salesman and specifically asked him whether the car had any dense, dings, scratches, or any other defect. The salesman assured us that this car was mint. We agreed to purchase it for approx. 69K. They had the car shipped to us, and upon arrival, we noticed all sorts of dents and scratches in the car, and it appeared that the car had been in a hailstorm. Upon further inspection, we found holes drilled in the hood where they had tried to repair using some sort of dent removal technique that was not successful. We reached out to our sales person and he said he needed to get the manager involved. The manager called us and apologized and seemed like he wanted to work through the issue. The problem is they charged us $2000 for an inspection by them, and I told the manager I was extremely concerned that these had not been seen during an inspection because the holes had been drilled very recently and there were metal shavings both inside the car where holes were likely drilled in the structure of the car and on the engine from the hood. I am now concerned that they bought the car with the hail damage and paid a far discounted rate and then tried to correct it and sell it to us. A car with hail damage is definitely worth far less than what we paid. They agreed to extend the period of time to exchange the car but now the only option they’ve offered us is for them to come pick up the car and take it back to their shop so they can attempt to repair the car. Unfortunately, we feel like we were scammed and we don’t trust them taking the car anywhere since they would have all our money and our car at that point. The bigger issue is that this car can never be repaired to what was offered to us, which was a brand new basically mint car. We are now going to be forced to file litigation against them because we are sitting here with a vehicle that is not what we contracted for. Please be careful. More

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Matthew is the guy there. From the very beginning he was cristal clear with numbers and every request that I made for him. Excellent commmunication and the facility itself is From the very beginning he was cristal clear with numbers and every request that I made for him. Excellent commmunication and the facility itself is really nice. All people there are amazing. Finance’s guy was really good too. No blablabla. Straight forward with you without any delays. highly recommended this dealer and their people More

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