Haliey Smith
Haliey Smith at Laird Noller Ford of Lawrence
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Haliey Smith

Service Advisor

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.2
124 Reviews
4.2

124 Reviews

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124 Reviews of Haliey Smith

January 21, 2025

Dealership Rating
Employee Rating

I have been a long time customer of Laird Noller for many years. The customer relationship is very good. This trip my car needed to stay longer than expected for minor maintenance. I was driven home by a More

by glidewell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Laird Noller Ford of Lawrence responded

Thank you for your review! We do what we can to make servicing your car as convenient as possible and I am glad we are able to go above and beyond to keep your day on tract. We look forward to continuing to be your chosen service provider!

January 17, 2025

Dealership Rating
Employee Rating

Great service, they always get me in and out for oil changes and tire rotations More

by ASHTONORCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Laird Noller Ford of Lawrence responded

Thank you for your great review!

January 15, 2025

Dealership Rating
Employee Rating

Kaitlyn my service advisor was very professional and thorough in dealing with me and my vehicle. More

by JAYPARADIES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew , Kaitlyn

Jan 15, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

January 14, 2025

Dealership Rating
Employee Rating

Great experience! The appointment was set quickly, they provided me a ride home and a ride to pick me up upon completion! The issue was resolved and the service team w More

by CLARYJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We look forward to continuing to service your vehicles for years to come.

January 14, 2025

Dealership Rating
Employee Rating

Good communication and a lot of effort to solve some sticky issues with my car! More

by anthony3dmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

Jan 15, 2025

Laird Noller Ford of Lawrence responded

Thank you for your review, we are glad Josh and Haliey were able to go the extra mile and make your experience wonderful. We look forward to seeing you again and appreciate you being a part of the Laird Noller Family!

January 07, 2025

Dealership Rating
Employee Rating

We always receive great service when taking all of our vehicles to any Laird Noller locations. More

by cheerchic013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 04, 2025

Dealership Rating
Employee Rating

You guys were awesome to deal with. Your time frame was shorter than you estimated and you finished up the work on my vehicle way ahead of schedule. I really appreciate the work that yo More

by daniel2couture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

Jan 06, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 04, 2025

Dealership Rating
Employee Rating

Deducted a star because contacting the service department was difficult. Left messages (over a one week period) and no return call. Walked in and made appointment for recall on our Edge. Car was done in a ti More

by gmamoomoo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We apologize for the issues getting ahold of us. We have began to change our internal structure in particular as it pertains to handling inbound calls, so the hope is it gets easier to schedule via phone. We do offer convenient online scheduling options on our website. Thank You for your feedback and for choosing Noller Ford Lawrence for your most recent service visit.

December 23, 2024

Dealership Rating
Employee Rating

Great service, friendly staff and fair prices. Completed service on my vehicle ahead of promised date. More

by lextonllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Laird Noller Ford of Lawrence responded

Thanks for your sharing your experience with our dealership! We appreciate you very much, Price transparency and customer satisfaction is #1 on our list! Thanks again for servicing your vehicle with us.

December 21, 2024

Dealership Rating
Employee Rating

Nice couches and chairs for waiting on your car, along with water, coffee, etc. Dealer personnel were very friendly and welcoming. More

by sgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

Jan 02, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

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