

181 Reviews
Write a Review181 Reviews of Haliey Smith
June 06, 2025
I wanted some cosmetic repairs made to a new truck purchased from Laird Noller. Ford initially turned down the request but Laird Noller continued to work with Ford on my behalf to get the repairs don purchased from Laird Noller. Ford initially turned down the request but Laird Noller continued to work with Ford on my behalf to get the repairs done under warranty. Krista was very good at communicating with me during the process. More
June 03, 2025
I recently had a warranty engine repair done at Laird Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth a Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth as possible. She kept me updated throughout the process and was always helpful and professional. Her communication and customer service helped turn a challenging situation into a manageable one. Thanks, Haliey! More
May 30, 2025
Every body involved was easy to work with Emily was awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony I put him threw xxxx 😳 he's a great manager, he also sayed late as a few others did to get the job done ! I'll definitely be back ! More
Other Employees Tagged: Rolando Najera , Tony Barnes, Emily
May 30, 2025
Aaron was excellent to work with. Payment is right where I needed it to be. Payment is right where I needed it to be. More
Other Employees Tagged: Rolando Najera, Aaron Lassley
May 29, 2025
I really like the lady who was the service writer for my visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, howeve visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, however I feel like they were trying to sell me more products and services that I needed. In order to get the recall done I had to buy a new battery which is almost $275. I also believe they were trying to sell me a set of tires because they said my tires were dry rotted. That may be true however I was leaving town so couldn't verify it. I'm not questioning your honesty but it always seems like the dealership always tries to upsell me on more products and services. Again, this is just a comment and I'm not 100% sure. I plan to still use your services More
May 25, 2025
Haliey was friendly and nice. Overall though I was not pleased. I took the truck in to get it fixed at 7:00 am. I had to call at 4pm to find out the status on the repair. I do not Overall though I was not pleased. I took the truck in to get it fixed at 7:00 am. I had to call at 4pm to find out the status on the repair. I do not think they had looked at it. Was told it needed a part and that would need to be ordered. Not very good communication on what was going on. More
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