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Haliey Smith
Haliey Smith at Laird Noller Ford of Lawrence
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Haliey Smith

Service Advisor

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.3
137 Reviews
4.3

137 Reviews

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137 Reviews of Haliey Smith

February 18, 2025

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Employee Rating

They go above and beyond to make sure you are satisfied. Their follow-through is great. More

by kapolian428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Laird Noller Ford of Lawrence responded

Thank you! We're glad our service team exceeded your expectations. We appreciate your support!

February 15, 2025

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Employee Rating

It was friendly and thorough service! The waiting area was comfortable while I waited for my oil change. More

by brefromme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Laird Noller Ford of Lawrence responded

We are very happy that you were comfortable in our space and welcome you again.

February 12, 2025

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Employee Rating

Friendly commucation excellent thoughtful fun complete recommendation and will be coming back thank you bye More

by jones82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience and appreciate your kind words. We look forward to seeing you again soon! Take care!

February 12, 2025

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Employee Rating

I was impressed 1st time coming to this location, clean and comfortable. My service department person, Hailey Smith was exceptional because of this service I will be coming back to this location More

by NANCYLFUCHS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for your fantastic review! We're so glad your first visit was a great one and that you found our location clean and comfortable. Hailey Smith will be thrilled to hear your kind words! We appreciate your support!

February 12, 2025

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Employee Rating

Great customer service . Kaitlyn was very helpful in finding the part I needed. Would recommend More

by fielderkcmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn

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Feb 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're thrilled to hear that Kaitlyn was able to help you find the part you needed. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

February 09, 2025

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Employee Rating

Everyone we dealt with was helpful. Our salesperson Eddie was not pushy just helpful. Customer service great from all involved. More

by Pbeasley10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera, Eddie Proctor , Eric and Tucker.

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Feb 10, 2025

Laird Noller Ford of Lawrence responded

We are so happy that Noller could provide you with a a positive experience! Thank you for the time for a positive review.

January 30, 2025

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Employee Rating

Jessica Jacob's is the best always polite, helpful and considerate. Always wanting to give the water away. More

by tmwelch04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

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Jan 30, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing kind words about Jessica. She always goes above and beyond to provide a great car buying experience!

January 30, 2025

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Employee Rating

Amber at the service desk is always amazing! Kudos to the person who is my tech. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

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Jan 30, 2025

Laird Noller Ford of Lawrence responded

Thank you for your kind review. We appreciate your time and business!

January 30, 2025

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Employee Rating

Took 2 months to get my car back, no sense of urgency on jades part. Got it back sold it. No sense if security with it ! More

by SHERIRHOLLADAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Najera

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Jan 30, 2025

Laird Noller Ford of Lawrence responded

Sherri, We apologize for your recent experience and would like to do what we can to make it right. Please contact me at aneice@lairdnoller so that we can dive deeper into this.

January 28, 2025

Dealership Rating
Employee Rating

They got my vehicle in quickly. Communicated with me throughout the day and have repairs completed on time. Customer service advisors were friendly and cheerful. More

by tammycraig97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

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Jan 29, 2025

Laird Noller Ford of Lawrence responded

Thank you for your 5 star review. We value your feedback about our communication and we hope to see you again for your next service!

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