Haley Madison

Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I ha worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I had already waited an hour for him to return from a prior shuttle. Returned for an oil change and maintenance check on a consistent tire pressure light on my dashboard after my tire replacement visit. I waited almost an hour and a half for an oil change when I made an appointment. I requested to check my sensors and tire pressure and was told there was nothing wrong, that it is just the cold weather triggering it. Woke up to a flat tire 2 days later! Was then told it was my sensor and valve needed to be replaced. Disappointed that maintenance did not check what I requested and would have saved me a lot of hassle. Overall, appreciative of repairs but unhappy with lack of thorough service provided. More

by Lauren Verified Customer Verified Customer

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Fantastic experience purchasing new vehicle What about promotional items? I wasn’t offered Who gets them promotional items? I wasn’t offered Who gets them More

by LORIANNE_TERESE Verified Customer Verified Customer

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Reggie and entire staff was amazing,,thank you very much a very rare experience, will tell everyone a very rare experience, will tell everyone More

by kmstl Verified Customer Verified Customer

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They are very kind and helpful and made the experience easy for my family and I. easy for my family and I. More

by Jordan Verified Customer Verified Customer

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Haley was very nice and kept me updated on my car. The shuttle driver was ready immediately to take me home. The shuttle driver was ready immediately to take me home. More

by TINACOXDC Verified Customer Verified Customer

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This is an outstanding clean modern dealership. The staff is professional friendly and very efficient. While this facility is first class, it’s the staff that really make this dealership stand The staff is professional friendly and very efficient. While this facility is first class, it’s the staff that really make this dealership stand out. I wholeheartedly recommend this Nissan dealership. More

by thom Verified Customer Verified Customer

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I made an appointment to drop off vehicle at 3. Instead I got a ride and dropped I off in the morning. They had it done by noon. Fast and accurate. Instead I got a ride and dropped I off in the morning. They had it done by noon. Fast and accurate. More

by WHOWHAT376 Verified Customer Verified Customer

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Best dealership I have ever worked with! The staff is amazing and caring. They respect your time and value your needs. The staff is amazing and caring. They respect your time and value your needs. More

by Leah Weninger Verified Customer Verified Customer

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Haley was very professional and courteous. She made the service very comforting and necessary. She made it a wonderful and welcoming experience to be at Nissan of Lake Country. Thank you for y She made the service very comforting and necessary. She made it a wonderful and welcoming experience to be at Nissan of Lake Country. Thank you for your time and service! More

by Jerry.nguyen09 Verified Customer Verified Customer

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Very friendly and efficient staff and service department. Nice and extremely clean waiting area. Fast service and they even leave a treat in your car for you. Best experience at a car dealership ever. Nice and extremely clean waiting area. Fast service and they even leave a treat in your car for you. Best experience at a car dealership ever. More

by LIZZYAMAK Verified Customer Verified Customer

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