Haley Brackett
Haley Brackett at Ford of Galesburg
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Haley Brackett

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.8
101 Reviews

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.8

101 Reviews

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101 Reviews of Haley Brackett

February 19, 2025

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I didn’t like me experience with ford of Galesburg . So now I will see how next time goes More

by IBWEEZE1
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Recommend Dealer
Yes

February 17, 2025

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Couldn’t ask for a better group to work with when we need auto repairs. More

by WHAHHOOO
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Recommend Dealer
Yes

Other Employees Tagged: Erick Lopez

February 16, 2025

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They did a great job at quickly working through the problems with my car and had excellent customer service More

by Joe
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

February 14, 2025

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Ford of Galesburg made the service of our van a quick and easy process. Will definitely use again in the future for our needs. Thank you!!!! More

by Sw3187
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Yes

February 07, 2025

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Super easy to schedule and work with. Team was very communicative and responsive to questions. More

by DANEND
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Yes

January 26, 2025

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Was picked up on time and delivered on time very convenient.performed needed service and tired rotation. More

by RLSTANCOMB
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Yes

December 21, 2024

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Great service and very nice people. Will do business with them again in the future. More

by Doug
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Recommend Dealer
Yes
Dec 23, 2024

Ford of Galesburg responded

Thanks for the 5-star review Doug. Always nice to hear we met the customers' expectations. We hope you have a Happy Holidays. Thank you Amy Keso

December 16, 2024

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They worked around my schedule and did a brake and oil service. While my truck was there I had a wash and detail done also. Great service and a pleasure to work with More

by dixon
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Recommend Dealer
Yes
Dec 17, 2024

Ford of Galesburg responded

We love hearing the positive experience you had. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 15, 2024

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We were stranded near Chicago over Thanksgiving our car would not unlock. We tried calling a dealership in Frankfort Il. they had no advise to help and would not put anyone from their service department More

by shaulaspence
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

Dec 15, 2024

Ford of Galesburg responded

We love hearing the positive feedback. We are so happy to hear that we met an exceeded your expectations. We hope you and your family have a wonderful Holiday season. Thank you Amy Kelso

December 13, 2024

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We have had the best of service each and every time we have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. More

by whahhooo
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

Dec 15, 2024

Ford of Galesburg responded

Thank you so much for the 5-star review. We love hearing that our customers had a great experience. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

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