Hailey Krumfolz
Hailey Krumfolz at BMW of Freehold

Hailey Krumfolz

BDC Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Hailey Krumfolz

March 01, 2026

Dealership Rating
Employee Rating

This was the easiest, most stress-free car buying experience i have Ernst had!! Nick was very helpful, knowledgeable, and courteous. He answered all of my questions and truly demonstrated what a car More

by KYMBERLIEMORRIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 03, 2026

BMW of Freehold responded

Thank you for sharing your feedback about Nick and our team! We appreciate your business and hope to see you again at BMW of Freehold. Enjoy your new ride!

February 25, 2026

Dealership Rating
Employee Rating

Did not purchase from this dealership. Their Doc fee is $999 which is twice the average for most dealerships. That ended the conversation when I asked why it was so high and if it was nego More

by Jamiethompson92
Recommend Dealer
No
Feb 27, 2026

BMW of Freehold responded

We aim to provide straightforward service, and I apologize if our fees came as a surprise. We understand that every dollar counts in the car-buying process and it's never our intention to deter potential customers from doing business with us. We'll take note of your feedback but if you would like to discuss this further, please don't hesitate to contact me. Thank you. Danny Claro General Sales Manager dclaro@dchusa.com

February 11, 2026

Dealership Rating
Employee Rating

I am SO glad I switched dealerships to Freehold BMW! Their employees truly have legendary customer service! From Melissa and Hailey in sales, to Kelly at service, they all treat me like a world class cu More

by New BMW Driver
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Costa , Melissa Suozzo, Michael from parts

Feb 13, 2026

BMW of Freehold responded

Thank you for sharing your fantastic feedback about our team! It's wonderful to hear that our Sales, Parts, and Service Departments consistently exceed your expectations. We're grateful for your business and look forward to assisting you in the future. See you next time at BMW of Freehold!

February 01, 2026

Dealership Rating
Employee Rating

I called 3 times to speak to Russ in finance, after he called saying he had a deal worked out, and I still haven't heard from him. Thanks, we've moved on. More

by MEGSCAV
Recommend Dealer
No

Other Employees Tagged: Hailey Krumfolz

Feb 03, 2026

BMW of Freehold responded

It is extremely disappointing to hear that you have not received proper communication from our team regarding your inquiry. We understand that this has caused an inconvenience for you and encourage you to reach out to us if you feel inclined. Thank you for bringing this to our attention. Danny Claro General Sales Manager dclaro@dchusa.com

January 22, 2026

Dealership Rating
Employee Rating

Tyler Danny and Hailey all provided exceptional customer service and made my experience very easy and smooth. I’d recommend BMW of freehold and those specific staff members to anyone looking for a car More

by SEANBICKFORD7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

BMW of Freehold responded

Thank you for your kind words, Sean! We’re glad to hear you had a smooth experience with Tyler, Danny, and Hailey. We appreciate your recommendation and hope you love your new car. Thank you for choosing BMW of Freehold!

October 26, 2025

Dealership Rating
Employee Rating

Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought More

by ANTHONY.IZZO7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2025

BMW of Freehold responded

Anthony, we are so pleased you had a great experience with our team! Thank you for choosing BMW of Freehold and for sharing your feedback. Safe travels ahead!

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