Hailey Hart

Just recently we purchased a new MDX, which we absolutely love. From sales (Micah and levi) to service (Rick - for accessories) department we received by far the best experience ever. We feel great about the love. From sales (Micah and levi) to service (Rick - for accessories) department we received by far the best experience ever. We feel great about the choice we made. More

Report | Print

MDX in for service before winter. 15+ years of going they have always took care of everything to make sure it was safe and last for years. Great people, Thanks for caring and having my best interest come fir have always took care of everything to make sure it was safe and last for years. Great people, Thanks for caring and having my best interest come first. More

Report | Print

Wonderful Customer Service!! I have visited Continental Acura for the last four years. They always welcome me with a smile, most times by name, even though they are busy. My vis I have visited Continental Acura for the last four years. They always welcome me with a smile, most times by name, even though they are busy. My visits have been preventive maintenance primarily except for a vicious pothole which ate my tire. Thanks to the Tire warranty, I did not pay a cent. They always verify I am satisfied with my service and answer all my questions (even the stupid ones). My father has trained me to be "mechanic wise". This is a great dealer. I highly recommend this dealer to anyone. More

Report | Print

Service Department Rocks!! I purchased my Acura in 2011, an MDX, and it still feels and drives like a new car. The service team helps me take care of it and the lifetime free c I purchased my Acura in 2011, an MDX, and it still feels and drives like a new car. The service team helps me take care of it and the lifetime free car washes are a fabulous perk!!! Scheduling service appointments is quick and easy, and I appreciate the reminder emails for upcoming service appointments. Continental Acura of Naperville has my business for life. The service department has won my heart. It is always the same familiar faces that greet me, and they go above and beyond to make me feel like I'm their only customer. I don't know how they do it! They call me by my first name, and Shirley even went so far to call me a few days ago to tell me that the car wash was back up and running. I don't know of another dealership that takes such great personal care of their customers. Shirley is the big duck at the desk, always smiling to the customers and making sure their check out experience is easy. More

Report | Print

Beyond and above! Amazing to find someone to greet me as I pulled in the door smiling girl asked me if she could give me coffee let me in to my supervisor the work was Amazing to find someone to greet me as I pulled in the door smiling girl asked me if she could give me coffee let me in to my supervisor the work was performed quickly and efficiently love the CD that came with it! Great coffee warm cookies what more can you ask for efficient Quick Service smiling everything you could ask for! More

Report | Print

Great all around dealer Sales, service and parts are all excellent. Staff knowledgeable, courteous, and make sure everything is taken care of 100 percent. I've worked with Co Sales, service and parts are all excellent. Staff knowledgeable, courteous, and make sure everything is taken care of 100 percent. I've worked with Continental for over four years, and have never had a bad experience or any delays in getting service. I highly recommend this dealer! More

Report | Print

Service with a smile From the buying of the car to the service, the personal greets you with a smile on arriving and leaving. Had the car washed today which started with a From the buying of the car to the service, the personal greets you with a smile on arriving and leaving. Had the car washed today which started with a smile from Hailey and ended with a clean car. Their customer service is stellar. More

Report | Print