Haden Wilbur

this dealership is very friendly. but very professional and I trust their assessments and work but very professional and I trust their assessments and work More

by Jane17 Verified Customer Verified Customer

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Terrible customer service felt charged fordiagnostic twice. Missdiagnostic of brakes. Question if i had extended warranty twice. Missdiagnostic of brakes. Question if i had extended warranty More

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The dealership and the sales man did a fantastic job. I was very satisfied with the professionalism throught the whole process. Thank you. I was very satisfied with the professionalism throught the whole process. Thank you. More

by firefighter7dm Verified Customer Verified Customer

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This is the second vehicle I have bought Through Sean Duffy at key this year. me and my wife couldn’t be happier with our service their knowledge of the vehicles and the entire experience we will definit Duffy at key this year. me and my wife couldn’t be happier with our service their knowledge of the vehicles and the entire experience we will definitely be long-term customers! More

by joshuafuller9 Verified Customer Verified Customer

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Service advisors and technicians in service were very knowledgeable and professional. Ill definately be returning for sevice. knowledgeable and professional. Ill definately be returning for sevice. More

by Dan Verified Customer Verified Customer

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Sean is not a typical salesman. Never pushy, always helpful and friendly. He is the reason we continously use that location for all of our jeep sales. Never pushy, always helpful and friendly. He is the reason we continously use that location for all of our jeep sales. More

by tscolby Verified Customer Verified Customer

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The dealership is easy to schedule a service appointment with, and they have all of them parts to get the job done. with, and they have all of them parts to get the job done. More

by rick.hawes49@gmail.com Verified Customer Verified Customer

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They treated me extremely fairly and kept me informed throughout my process. Jeff Comeau was great throughout my process. Jeff Comeau was great More

by SEANM42 Verified Customer Verified Customer

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It was my first time doing business with Key CDJR and I was very happy with the dealership. The salesman, Jeff, was attentive and knowledgeable without being pushy or over bearing. He made sure to help me was very happy with the dealership. The salesman, Jeff, was attentive and knowledgeable without being pushy or over bearing. He made sure to help me find the right truck that I was happy with. Both managers that I dealt with were great as well. They handled any questions or problems quickly and professionally. The entire interaction felt a lot more personal than my previous experiences at other dealerships and I will definitely be giving them my business in the future. More

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More than Disatisfied! ! I purchased a 2023 Jeep Wrangler 4XE new. Within 6 months, experienced the DEATH WOBBLE while driving 65mph! This behicle never went off road. I h ! I purchased a 2023 Jeep Wrangler 4XE new. Within 6 months, experienced the DEATH WOBBLE while driving 65mph! This behicle never went off road. I had the steering dampner installed which was recommended by this dealership. To date, this hasn't fixed the issue. I had to take it back into the dealership for another steering dampner replacement. Then they recommended I replace the factory tires after less than 30K and I did that too. Less than 6 months later, they advised me that they could not balance my tires after my requested rotation. They informed me all 4 wheels were bent. That was not the case as Herveys Tire was able to balance them with no issues. The service department (Jen and Ewen) communication or lack thereof is the worst. I had to call multiple times following up on status throughout the 2 years and the service manager (Ewen) made promises to return call with further info and he did not. It was obvious that he didn't want to deal with the jeep issues and resolve them for me. Additionally, I raised the issues to the General Manager - Hayden and 20 seconds into the conversation we were disconnected. Giving the benefit of the doubt, I called back and left a message and he still has never has returned my call. I bought new so I wouldn't have to deal with these issues.. More

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