HELENA O'CONNELL
HELENA O'CONNELL at Quality Subaru
Refer Me

HELENA O'CONNELL

SALES AND LEASING CONSULTANT

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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5.0
16 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

5.0

16 Reviews

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16 Reviews of HELENA O'CONNELL

June 06, 2024

Dealership Rating
Employee Rating

There was no pressure to buy and Helena was wonderful. It was a pleasure to buy my car. More

by fredheintz
Trade-in Experience
Recommend Dealer
Yes
Jun 11, 2024

Quality Subaru responded

Thank you for your kind words! We're thrilled to hear that you had a pleasurable car-buying experience with Helena and appreciated the no-pressure approach. Your satisfaction is our priority, and it's wonderful to know we met your expectations. If you need anything in the future, please don't hesitate to reach out. Enjoy your new car!

May 22, 2024

Dealership Rating
Employee Rating

Leasing my new Crosstrek at Quality Subaru and working with Helena was a great experience. Helena was professional, knowledgeable and friendly. She listened to me, answered all my questions, and made the More

by PETER SCHRADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

May 22, 2024

Quality Subaru responded

Thank you for sharing your wonderful experience! We're thrilled to hear that you had a great experience. It's fantastic to know that Helena's professionalism, knowledge, and friendliness made the process easy and pleasant for you. We're glad you're loving your new car! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

May 16, 2024

Dealership Rating
Employee Rating

Helena was incredibly helpful. When my circumstances suddenly changed, she helped me make the necessary changes and got the job done. Now we have a beautiful new vehicle at the pri More

by joanncotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Quality Subaru responded

Thank you so much for sharing your experience! We're thrilled to hear that Helena was incredibly helpful and able to assist you. It's wonderful to know that she helped you secure a beautiful new vehicle at an affordable price with the terms you needed. We'll be sure to share your gratitude with her. Thank you for choosing us, and we look forward to serving you again in the future!

May 08, 2024

Dealership Rating
Employee Rating

I had a great experience working with Helena at Quality Subaru on finding a new Crosstrek. She listened to what I was looking for and gave me plenty of options throughout the car buying experience. She was More

by bbrackman90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

May 08, 2024

Quality Subaru responded

We're thrilled to hear about your great experience working with Helena! It's wonderful that she listened to your needs and provided you with plenty of options throughout the car buying process. We're glad to hear that she was easy and pleasant to talk to, and that you felt comfortable in the positive atmosphere of our dealership. Thank you for your recommendation, and for choosing us for your automotive needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 07, 2024

Dealership Rating
Employee Rating

The dealership was clean and professional. Everybody was welcoming and knowledgeable. I had a great experience financing my first car. More

by daytondurley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen, Jack Blanchard

May 08, 2024

Quality Subaru responded

We're delighted to hear that you had a great experience financing your first car at our dealership! Providing a clean and professional environment, along with welcoming and knowledgeable staff, is important to us. We're glad that our team made you feel comfortable and supported throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 01, 2024

Dealership Rating
Employee Rating

This is our third Subaru Outback leased from Quality Subaru — and the third time we’ve worked with Helena O’Connell in doing so. She is the most professional, informed and customer-friendly automobile More

by jconnelly72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen , The owner Joe Blichfeldt was a joy to meet and talk with.

May 02, 2024

Quality Subaru responded

It's wonderful to hear about your positive experience with Helena! We're thrilled that she has consistently provided you with professional, informed, and customer-friendly service throughout your three Subaru Outback leases. It's fantastic that her knowledge of Subaru products has been superb and that you've found the service department equally dedicated to efficiency and high-quality support. We'll be sure to pass along your compliments to Helena and the service team. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for your loyalty to Subaru and Quality Subaru!

May 01, 2024

Dealership Rating
Employee Rating

What a wonderful dealership! ! Front the moment we walked in, they made us feel like family. There was no "hovering" salesperson, just genuine people. Helena was amazing and ma More

by pwysk74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

May 02, 2024

Quality Subaru responded

We're thrilled to hear about your wonderful experience with us! Making you feel like family from the moment you walked in is exactly what we strive for. It's great to hear that you found our staff to be genuine and not overly pushy. We are so pleased Helena went above and beyond to help you secure your new vehicle. Your recommendation means a lot to us! If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for choosing Quality Subaru!

December 02, 2023

Dealership Rating
Employee Rating

Great friendly place to buy a car. No problems or issues. Tony Oliva was the best! My new Forester is great. Three time repeat customer and I never looked anyplace else. More

by leadjammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva

Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

April 04, 2023

Dealership Rating
Employee Rating

This dealership was so helpful with everything they took care of me from day one and helped me get the exact care I wanted without hesitation More

by Drewdas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward

Apr 05, 2023

Quality Subaru responded

This review is everything a car buying experience should be - you should feel listened to and cared for. There should not be any pressure and you should be able to get what you need. Thank you for reviewing our business. Please let us know if there is anything else we can do for you.

April 08, 2022

Dealership Rating
Employee Rating

Joe was pleasant and quickly made me understand the changes that have affected the car leasing business. He was concise in his analysis of my problem. and made some excellent perceptions.I guess I was More

by mvgerm
Recommend Dealer
Yes
Apr 08, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

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