Gwen Moore
Gwen Moore at Russ Darrow Metro Mazda
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Gwen Moore

Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
17 Reviews
4.5

17 Reviews

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17 Reviews of Gwen Moore

March 17, 2025

Dealership Rating
Employee Rating

Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Janea, Gwen, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Mazda truck! Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

March 17, 2025

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Great customer service! ! I always have the best experience with Janea and finance department. No complaints. More

by BUSYMOM83
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony

Mar 18, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. Janea and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

February 28, 2025

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I love this dealership , so nice and Janae and Gwen did everything they could to get me approved & now I’m in my dream car !!! THANK YOU GUYS More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear Janea and Gwen were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

February 26, 2025

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We had the pleasure of working with Alejandro. He was intelligent, knowledgeable, and very pleasant to work with. He answered all of our questions and made a challenging (for us) process, very doa More

by Molly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Russ Darrow Metro Mazda responded

Molly, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alejandro delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 23, 2025

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Very easy process. Salesmen were not pushy at all. Dealership was also very nice and accommodating. More

by HANNAHKNAUER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola

Feb 23, 2025

Russ Darrow Metro Mazda responded

Hannah, Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

February 17, 2025

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Employee Rating

Worst car buying experience I’ve ever had! Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact tha More

by PEGGYRODRIGUEZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noah Matson, Alejandro Noyola

Feb 20, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Peggy, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

February 06, 2025

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Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th More

by SHIEKASTINSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 01, 2025

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I LOVE this dealership. I purchased my first car in 2002 and I’m back. More

by WELLNESSHELP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony, Mickey Cascio

Feb 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

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Employee Rating

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to More

by ELLISMOM6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Cascio, Elmedin Smajic

Jan 31, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gwen and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

Dealership Rating
Employee Rating

Alejandro was very responsive and easy to work with. He went above and beyond to bring my car up to me so that I could save the trip to Milwaukee and have the car rapidly. More

by STABELFELDT.SARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola

Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sara, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

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