Gwen Moore

Every staff person I worked with really listened to my needs & did a great job getting me the best car to meet those needs. Their customer service is top notch! needs & did a great job getting me the best car to meet those needs. Their customer service is top notch! More

by CDAVIDSON711 Verified Customer Verified Customer

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Good explain everything about the car and good customer service Good worker good customer service and experience service Good worker good customer service and experience More

by Vhang4293 Verified Customer Verified Customer

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Everyone was so nice. It was a great experience. Terrific vehicles. My 3rd CX5. So happy with everyone at Russ Dartow. Great crew. It was a great experience. Terrific vehicles. My 3rd CX5. So happy with everyone at Russ Dartow. Great crew. More

by CHUCKL1964 Verified Customer Verified Customer

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Tim, Gwen, Noah, Jalen and Thaddeus were absolutely phenomenal. I was very anxious about the whole process as it was my first time buying a new car, and Tim and Gwen were so incredibly patient with me. phenomenal. I was very anxious about the whole process as it was my first time buying a new car, and Tim and Gwen were so incredibly patient with me. They met me where I was and went above and beyond to help me feel comfortable and confident in my decision. I could not have asked for a better team of people helping me. The whole team was very compassionate and charismatic and really listened to me. Both Tim and Gwen were just amazing and so dedicated to getting me into the perfect car, with Tim even coming back in after his shift when my car arrived and Gwen waiting to make sure I got my car before she left. Thaddeus was so incredibly kind even after a long day of driving 6+ hours to obtain my car and made sure it was nice and clean after driving in the snow. Noah and Jalen both were super nice and helpful as well and helped make the process go smoothly. It is very evident that the leadership promotes an amazing culture here and that shows in all of their staff and the positive attitudes they radiate. As an anxious and apprehensive person, Tim and Gwen really helped instill confidence and showed an incredible amount of patience with me. I cannot say enough good things about the crew that I worked with, especially Tim and Gwen. Thank you all SO much! More

by THEBEAN2001 Verified Customer Verified Customer

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Tim Scott is an excellent sales person. He was very compassionate, understanding and patient. He went above and beyond to meet my needs, and to see that I got the best deal possible! He was very compassionate, understanding and patient. He went above and beyond to meet my needs, and to see that I got the best deal possible! More

by Kendrick Allen Verified Customer Verified Customer

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Very well pleased. Will recommend others people to use Russ Darrow dealer for new truck Will recommend others people to use Russ Darrow dealer for new truck More

by WWBC5 Verified Customer Verified Customer

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Professional Pleasant Pleasing the Customer First Going the extra me to confirm customer was receiving the vehicle most desirable. Drove all the way out to MDison. WI is heavy wet snow on a S First Going the extra me to confirm customer was receiving the vehicle most desirable. Drove all the way out to MDison. WI is heavy wet snow on a Saturday, to deliver the vehicle right to me with a full tank of gas and detailed WOW More

by MICHAEL_LSNG Verified Customer Verified Customer

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Scammers! No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is gre No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is great at getting over on deals to make them money! But they suck at being able to fix what they did! Sold me a truck with a broken windshield and told me i still had to keep it they sealed it…red flag number 1! Scam artist dealership! More

by nikkipowell9548 Verified Customer Verified Customer

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My experience was a 10/10 it couldn’t have went any better. Janea and Gwen did not stop until I was satisfied and I appreciate them so much for that. I got one of my Christmas gift early thanks to them better. Janea and Gwen did not stop until I was satisfied and I appreciate them so much for that. I got one of my Christmas gift early thanks to them! More

by SANDREA04 Verified Customer Verified Customer

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The sales crew/managers at Russ Darrow Mazda were friendly, professional and eminently attentive to my car buying needs. friendly, professional and eminently attentive to my car buying needs. More

by CBALLMAN2 Verified Customer Verified Customer

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