Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
379 Reviews
4.7

379 Reviews

Write a Review

379 Reviews of Gus Alatorre

August 22, 2025

Dealership Rating
Employee Rating

This is a great place to get your car work on I have no problem More

by Cgilmore157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2025

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

August 21, 2025

Dealership Rating
Employee Rating

Marco Mejia the salesman that helped me was awesome! Got me a great deal and got me out of the dealer with the car I wanted in no time! Thanks for your help! More

by Art4483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez

Report | Print
Aug 22, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 15, 2025

Dealership Rating
Employee Rating

I got my car serviced at Toyota of Lancaster a couple weeks ago and I was extremely satisfied. I usually wait inside the center and it’s comfortable. They have free coffee and a snack shop, comfortable t More

by kbeauty3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas

Report | Print
Aug 15, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 14, 2025

Dealership Rating
Employee Rating

Pleasant, cordial warm welcome as they greet you. Services were prompt and timely. Thank you More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Report | Print
Aug 15, 2025

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

August 14, 2025

Dealership Rating
Employee Rating

I believe my sun roof is not correctly installed. Does not sit flush and I have wind noise. Scratched my roof while installing. Not happy at all. More

by COUNCILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: U.B. Dominguez

Report | Print
Aug 15, 2025

Toyota of Lancaster responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services and we apologize for not meeting your expectations. Please contact us directly at (661) 952-2103 so we can make arrangements to have your vehicle inspected.

August 13, 2025

Dealership Rating
Employee Rating

I trust Toyota of Lancaster with my car for many years. I bought 2 cars from them and take 3 of my cars, that’s including my husband’s Mitsubishi for services. We trust their work and customer services, th More

by bkokoua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Erick Bravo

Report | Print
Aug 13, 2025

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

August 08, 2025

Dealership Rating
Employee Rating

Very nice. Helped me out allot with my car thank you so much. And the manager too! Big help More

by testrada1460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

Report | Print
Aug 12, 2025

Toyota of Lancaster responded

We appreciate that you took the time to tell us about your experiences! If there is anything else we can do for you, please let us know.

August 05, 2025

Dealership Rating
Employee Rating

We have two Toyotas that we purchased from you and all our times with service have been Grand. More

by DANDLRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

Report | Print
Aug 05, 2025

Toyota of Lancaster responded

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

July 30, 2025

Dealership Rating
Employee Rating

Me parece muy eficiente y estoy muy satisfecha con el trabajo que ellos están haciendo More

by josefaleon5050j0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

Report | Print
Jul 30, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos una calificación de 5 estrellas. ¡Lo apreciamos mucho!

July 28, 2025

Dealership Rating
Employee Rating

Went well, standard oil change and inspection, in and out pretty quickly, waited at dealership More

by Hotshoecsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Kiara Santos

Report | Print
Jul 29, 2025

Toyota of Lancaster responded

Thanks for the great review! If there’s anything we can do to make your experience perfect, we’d love to hear your thoughts.

1
2
...
38

Dealership Inventory (146 Vehicles)

used 2023 Toyota Tacoma car, priced at $34,998
2023 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
$34,998
View Details
new 2025 Toyota Corolla Hybrid car, priced at $27,147
2025 Toyota Corolla Hybrid
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
$27,147
View Details
used 2023 Toyota Camry car, priced at $28,994
2023 Toyota Camry
used
White exterior
Automatic
All-wheel Drive
$28,994
View Details
used 2022 Dodge Charger car, priced at $54,998
2022 Dodge Charger
used
Triple Nickel Clearcoat exterior
Automatic
Rear-wheel Drive
$54,998
View Details
used 2023 Toyota Highlander car, priced at $38,499
2023 Toyota Highlander
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
$38,499
View Details
new 2025 Toyota Tacoma car, priced at $46,988
2025 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
$46,988
View Details
View All Inventory