Guillermo Alarcon | Page 8

Service was fantastic, Juan was super knowledgeable and the Manager was fair with the deal. the Manager was fair with the deal. More

by CJSHARKO Verified Customer Verified Customer

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I had an amazing experience at Volvo Weston! From the moment I walked in, the staff was welcoming and attentive. My salesperson, Claudia Garcia, was knowledgeable and genuinely listened to my ne From the moment I walked in, the staff was welcoming and attentive. My salesperson, Claudia Garcia, was knowledgeable and genuinely listened to my needs, helping me find the perfect vehicle. The selection of cars was impressive, and the process was smooth and transparent. They made sure to answer all my questions without any pressure. I really appreciated the time they took to explain financing options and the warranties available. After the sale, they followed up to ensure I was satisfied with my purchase, which shows their commitment to customer service. I highly recommend Volvo Weston for anyone looking to buy a car. I’ll definitely be coming back for my next vehicle! More

by Juan Cevallos Verified Customer Verified Customer

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Outstanding service, quick response time, and quality work. Amanda was a great help and has earned our loyalty! work. Amanda was a great help and has earned our loyalty! More

by Alex B. Verified Customer Verified Customer

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I am happy to say that my experience at Weston Volvo was pleasurable and any customers dream. I was heard, granted what I asked for and wrapped up in record time. The staff members were attentive and friend pleasurable and any customers dream. I was heard, granted what I asked for and wrapped up in record time. The staff members were attentive and friendly. Definitely will recommend to others. More

by GONZALEZ668 Verified Customer Verified Customer

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Excellent sales and finance personnel! !! Made our experience truly memorable, friendly and fast. Thanks to Jerry and the finance team. !! Made our experience truly memorable, friendly and fast. Thanks to Jerry and the finance team. More

by ESALICRUP Verified Customer Verified Customer

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The Weston Volvo dealership is one of the best! Jerry was very friendly and super helpful! I bought a used car and I love it, thanks to Jerry! Jerry was very friendly and super helpful! I bought a used car and I love it, thanks to Jerry! More

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After many years as a loyal Volvo customer, I recently turned a 3 year lease in early, and under-mileage. The condition of the car was excellent. As is customary during lease turn-ins, I had a pre turn-in turned a 3 year lease in early, and under-mileage. The condition of the car was excellent. As is customary during lease turn-ins, I had a pre turn-in inspection done on the vehicle. Since this inspection was completed two weeks prior to the day I physically turned it in, the inspection noted that the charging cable (hybrid vehicle) was not in the car. I acknowledge that it was not in the car at the time of the inspection. The 3rd party inspector made note of this and advised me to make sure I included it in the vehicle when I returned it. I did so. I advised 3 different employees on the day of turn in that the charging cable was in the trunk of the returned lease. When the final lease charges were received, it included a $900 charge for the cable. The GM of Weston Volvo referred only to the inspection report as his basis for keeping the valid charge. I refuse to pay this amount, as the cable was 100% left in the trunk of the returned vehicle. I cannot prove that today, nor can the dealership prove it was not. But, really... why would I keep a hybrid charging cable without a hybrid car? And, if I really wanted one, I can buy one on Volvo's website for far less than the $900 they charged me. I am a US Veteran, and a person of my word. I cannot believe that the GM would rather keep this charge as valid than to take me at my word that the cable was returned? I have supporting documentation of texts with the salesperson that received the car, referencing the return of the cable the day before my physical return. And yet, the GM (Guillermo Alarcon) continues to defer to the pre inspection turn in completed 2 weeks prior. 5 Volvos, 15 years of loyalty. Not one single missed payment. Not one. This is a matter of principle and I will not make the $900 payment. I will take this to a different level when/if this invalid balance is referred to a credit agency. Happy to provide details to whoever wants them! More

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Stay away. Horrible experience and management is unwilling to work with a 15 year loyal customer. Taking my business to Volvo North Miami. Horrible experience and management is unwilling to work with a 15 year loyal customer. Taking my business to Volvo North Miami. More

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He’s a great person and salesman, he listened to all the things I needed on a new vehicle and found it, the right equipment and color combination. Thank you Greg. I recommend Greg and Weston Volvo to our fr things I needed on a new vehicle and found it, the right equipment and color combination. Thank you Greg. I recommend Greg and Weston Volvo to our friends and family. More

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Absolutely thrilled with my experience purchasing an XC40 from Claudia Garcia! From start to finish, Claudia was incredibly knowledgeable, attentive, and patient, guiding me through every detail of the car a from Claudia Garcia! From start to finish, Claudia was incredibly knowledgeable, attentive, and patient, guiding me through every detail of the car and the buying process. Her expertise made the entire experience smooth and enjoyable. I truly felt like she went above and beyond to ensure I was completely satisfied with my new vehicle. I couldn't have asked for a better salesperson. Highly recommend Claudia for anyone looking to buy a Volvo! More

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