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Guillermo Alarcon
Refer Me
646 Reviews
Dealership Experience
31 yrs, 6 mos
Industry Experience
38 yrs, 7 mos
Specialties & Trainings
customer service
leasing
inventory control
sales motivation
APB
Finance
CRM
646 Reviews
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646 Reviews of Guillermo Alarcon
February 19, 2025
Excellent service, very knowledgeable and friendly. Great salesman. He explained on detail the vehicle. Thank you Greg and Weston Volvo. Great salesman. He explained on detail the vehicle. Thank you Greg and Weston Volvo. More
by pepepaita15
Other Employees Tagged: Greg Billini
January 31, 2025
Excellent experience with Mr Billin. Very professional and knowledgeable. He founded the Right vehicle and color. We recommend Greg Billini and Weston Volvo. Very professional and knowledgeable. He founded the Right vehicle and color. We recommend Greg Billini and Weston Volvo. More
by Volvo for Life
Other Employees Tagged: Greg Billini
January 27, 2025
I had a disappointing experience at Weston Volvo. From the beginning, I made it clear that I wanted to only see prices with everything included—fees, taxes, and any additional costs. I visited earlie From the beginning, I made it clear that I wanted to only see prices with everything included—fees, taxes, and any additional costs. I visited earlier in the day to negotiate a monthly lease price with a down payment for a car for my wife. I even increased the down payment by $500 to reach a lower monthly lease payment. Before leaving, I was given a copy of a sales quote that I believed included taxes. I specifically asked if the amount would increase for any reason, and the salesperson assured me it wouldn’t. When I returned with my wife and toddler, we waited on the sales manager. During this time, the salesperson asked for the copy of the sales quote we had agreed upon and took it to the sales manager. The sales quote was out of our possession for about 5 minutes. When it was returned, we didn’t review it again, trusting the sales manager that the numbers hadn’t changed. However, when we sat with the finance department, we were surprised to see the monthly lease payment was higher because taxes had been added. Upon reviewing the sales quote, we noticed it had been updated to show the agreed price plus taxes shown as percentage increase to the final amount. Taxes were not explicitly stated, which made the change unclear and misleading. Furthermore, the fact that the taxes were not labeled is more evidence the sales quote we were given was updated while it was out of our possession. This entire experience felt dishonest and lacking in transparency. Buying or leasing a car should be straightforward, but unfortunately, that was not the case here. I would advise others to make additional physical and digital copies of sales quotes that are kept in your possession, reconfirm any agreed pricing, double-check all paperwork thoroughly and be very cautious when dealing with this dealership. More
by g_mont
January 22, 2025
Friendly and knowledgeable. Able to answer all questions. They did not attempt to pressure sale. Able to answer all questions. They did not attempt to pressure sale. More
by GLORIADUNCANSON
Verified CustomerOther Employees Tagged: Greg Billini
January 19, 2025
Longtime costumer. Very knowledgeable, nice and costumer oriented finance manager, sales associate and manager. Very happy with my purchase. Very knowledgeable, nice and costumer oriented finance manager, sales associate and manager. Very happy with my purchase. More
by Happy buyer
Other Employees Tagged: Claudia Garcia, Noah Meir , Nick Palenzuela, Claudia is finance manager not a sales associate as listed here!
January 18, 2025
January 16, 2025
Great service. Very professional. Everything was as promised and on time. Would highly recommend this dealership Very professional. Everything was as promised and on time. Would highly recommend this dealership More
by FTETZNER
Other Employees Tagged: Frank Martinez , Nick Palenzuela
January 15, 2025
Long time client. Always satisfied with the service and the staff that are very knowledgeable, helpful and nice. Always satisfied with the service and the staff that are very knowledgeable, helpful and nice. More
by Happy buyer
Other Employees Tagged: Claudia Garcia, Adam Weinreb , Nick Palenzuela
January 11, 2025
Everyone was friendly and communicative, specially Frank Martinez who was so patient and answered all our cl questions. Martinez who was so patient and answered all our cl questions. More
by Dayana
Other Employees Tagged: Claudia Garcia, Frank Martinez
