Dealer Reviews
Cars for Sale
Dealer Log In
Guillermo Alarcon
674 Reviews
Dealership Experience
32 yrs, 7 mos
Industry Experience
39 yrs, 8 mos
Specialties & Trainings
customer service
leasing
inventory control
sales motivation
APB
Finance
CRM
674 Reviews
Write a Review
674 Reviews of Guillermo Alarcon
Verified Customer
February 18, 2026
Been using volvo fir the past 15 years Customer service and service department are very helpful and service department are very helpful More
by LILYBEL007
Other Employees Tagged: Orlando De La Nuez, Adam Weinreb , vinnie
January 20, 2026
I never write reviews, but I feel compelled to share my experience because integrity and honesty are extremely important to me and this situation has been unacceptable. This was my third XC90 lease, and m experience because integrity and honesty are extremely important to me and this situation has been unacceptable. This was my third XC90 lease, and my first and last through Weston Volvo. In the past, I have always used Volvo’s 6-month lease pull-ahead program without issue. Based on that history, I proceeded the same way this time. I worked with Noah from online sales, returned my existing lease under the 6-month pull-ahead program, and leased a new XC90. Everything appeared to be handled correctly until I later received a bill from Volvo stating that I did not qualify for the pull-ahead and now had an outstanding balance. I contacted both Noah and the sales manager, Guillermo Alarcon, and despite multiple conversations, there was no resolution, even though this was clearly a dealership error. There was no apology, no accountability, and no effort to correct the situation. What is most concerning is being told that the dealership cannot verify eligibility for the pull-ahead program, yet they had no issue confirming that I qualified and signing me into a new lease. Once the issue surfaced, responsibility was simply dismissed. I strongly caution others to be aware of this practice. Based on my experience, honesty and integrity were not upheld, and I would not recommend Weston Volvo. More
by jorgenmorales
Other Employees Tagged: Noah Meir
January 05, 2026
Excelent services. I’m very happy with the professionalism of your sales person very good. I’m very happy with the professionalism of your sales person very good. More
by LAMACCOUNTING
Other Employees Tagged: Kevin Gonzalez
December 22, 2025
Mateo was helpful and informative. He was knowledgeable about the cars and was able to expedite the process . I was able to provide all documentation online so that we were able to jus He was knowledgeable about the cars and was able to expedite the process . I was able to provide all documentation online so that we were able to just go back to the dealership to quickly sign paperwork and be done. Our quickest auto purchase to date!!! More
by ADZIMA_E
Other Employees Tagged: Guillermo Alarcon
December 16, 2025
Excellent work by the sales staff; they were very friendly and provided attentive service, responding to and exceeding my expectations before I traded in my car. That's why this is my third Volvo wit friendly and provided attentive service, responding to and exceeding my expectations before I traded in my car. That's why this is my third Volvo with the same team. Thank you. More
by Daniel Amaro
Other Employees Tagged: Greg Billini, Orlando De La Nuez, Adam Weinreb , Luis Sotillo
December 15, 2025
Great ambiance, employees are friendly and helpful. Greg Bellini is very knowledgeable and dependable. He always comes through on his word. Greg Bellini is very knowledgeable and dependable. He always comes through on his word. More
by OPARTY5
Other Employees Tagged: Claudia Garcia, Greg Billini
