Gregg Decman | Page 10

Great Customer Service Harvey, Harvey, Harvey!! What a great person to work with. I have to admit that I was intimidated pulling into Rock River Ford because everything look Harvey, Harvey, Harvey!! What a great person to work with. I have to admit that I was intimidated pulling into Rock River Ford because everything looks so expensive. Even though, I wasn't spending 30+K on a NEW vehicle, I was not treated any differently than someone buying off the showroom floor. Everyone there was very polite and down to earth, being in the customer service industry, that is something I can appreciate. Through the two days of set backs, road blocks and fire breathing dragons both Harvey and Gregg went above and beyond to make sure it happened, I was happy and satisfied with my purchase... and for that I thank them!! More

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What a TEAM !! I've been buying cars and trucks from Larry for over 10yrs and just purchased another car last night 10/11/16 and You can call the man and tellm what I've been buying cars and trucks from Larry for over 10yrs and just purchased another car last night 10/11/16 and You can call the man and tellm what you want and with the help from these guys you'll have a good experience and not a long day spent at a dealership.. Great Job and thanks for helping me purchase the right car for my wife. I'll be seeing you for sure More

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Wonderful experience! Joe Thank You was excellent, he went beyond what I expected. Making sure that all my needs were met. All of the Anderson staff was very courteous & he Joe Thank You was excellent, he went beyond what I expected. Making sure that all my needs were met. All of the Anderson staff was very courteous & helpful! I walked out of there driving a 2017 SE Escape & I love it! More

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2016 Ford Fusion Hybrid Ernest Ries did a great job showing me the vehicle, and Gregg Decman was great with the financing. It was a pleasant experience. I had not owned a For Ernest Ries did a great job showing me the vehicle, and Gregg Decman was great with the financing. It was a pleasant experience. I had not owned a Ford product for several years due to product and previous experiences, but this made a big difference, and we were treated very well. More

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Very very good service. All three were great Just a very good visit. Rick Bernie and Gregg all were very good to work with. We were treated very good by each of them. Just a very good visit. Rick Bernie and Gregg all were very good to work with. We were treated very good by each of them. More

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Bernie is First Class Bernie has been my guy for over 15 years. This purchase will be the 8th car I have purchased from Bernie. Keep up the good work Bernie. Bernie has been my guy for over 15 years. This purchase will be the 8th car I have purchased from Bernie. Keep up the good work Bernie. More

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Extremely Satisfied Our Salesman was Will Smith, my husband and I are completely satisfied with our buying experience with Will . He was polite, knowledgeable, and friend Our Salesman was Will Smith, my husband and I are completely satisfied with our buying experience with Will . He was polite, knowledgeable, and friendly, From start to finish our experience was positive and professional. Will helped us find the truck we were looking for and the price was right. Thanks so much Will! It was truly a pleasure to deal with you. Charles "Butch" and Marsha Hepfer Oregon Illinois More

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Went the extra mile Anderson gave me the best deal on my trade-in as well as an amazing finance package. The associates were all courteous and helpful. Dwight was very in Anderson gave me the best deal on my trade-in as well as an amazing finance package. The associates were all courteous and helpful. Dwight was very informative about the product lines, Mick put together a comprehensive deal and Gregg was able to put together financing that far exceeded my expectations. I was able to test drive, apply for financing and drive away in my new car in a matter of a couple of hours. I couldn't be more happy with my experience and my purchase. Thank you, Erik More

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Awesome Sale Experience and Employees I headed to the Anderson Rock River Block (specifically Kia). After doing a lot of research, I knew what I wanted going in, and planned on getting mor I headed to the Anderson Rock River Block (specifically Kia). After doing a lot of research, I knew what I wanted going in, and planned on getting more info (cost and financing) and at least one test drive. After leisurely roaming the lot for a few minutes looking at the different models, Mitch "Macklemore" Edler approached us and offered to answer any/all questions we had. Mitch's no-hassle approach from the get-go really removed the stress of buying a new car. He asked what I was looking for, and explained some of the finer details that the official Kia site hadn't covered. With details and specs out of the way, he found a model on the lot that best matched what I was looking for, and we were off on a test drive. I was able to test drive a 2017 Kia Sorento EX (turbo), essentially the exact vehicle I was looking for (minus the advanced feature packages)! Mitch and his team were able to find the exact model w/features that I wanted at another dealership, performed a preliminary credit check, and the preliminary numbers fit within what I was in the market for. While I went in to look, get info, and test drive, I ended up leaving after putting down a deposit on a new car! I wasn't pressured at any point during the process, everything just aligned perfectly! While waiting for the Sorento to arrive at the dealership, Mitch was in contact letting me know the progress, and within two days the Sorento arrived (faster than I expected)! I came in to complete the paperwork/financing and found out that Gregg Decman in finance, was able to get an even better deal over the preliminary numbers on my car loan. Overall, I can't thank Mitch and Gregg enough for such a stress-free and enjoyable buying experience. Mitch was in constant contact letting me know the progress of things, and Gregg explained every finance step along the way. If you are looking for a vehicle, head over to the Anderson Rock River Block and ask for Mitch "Macklemore" Edler. You *WILL* get a pressure-free buying experience from a knowledgeable, hassle-free, honest salesman. *Edited because of typo More

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Great experience, very easy, hassle-free Great people to work with. Jason made buying my first new car very easy. He answered all of my questions without any hesitation. I didn't feel like Great people to work with. Jason made buying my first new car very easy. He answered all of my questions without any hesitation. I didn't feel like I was being pressured into buying something I didn't want. I won't go anywhere else to buy a car! I hope Jason has a long career with Anderson Ford, because I don't want to have to buy a car from anyone else! More

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