Greg Zay | Page 15

Sales people helpful in helping us decide on a model, and in introducing alternatives (new and used). Reasonably flexible on price. Tolerant of our four-year old running around. We had a good experience. in introducing alternatives (new and used). Reasonably flexible on price. Tolerant of our four-year old running around. We had a good experience. Recommended. More

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My wife and I bought our first car from Tom and his team. He made the sales process smooth and easy. He made sure we were satisfied with the car and its condition before closing the sale. Joe clearly expl He made the sales process smooth and easy. He made sure we were satisfied with the car and its condition before closing the sale. Joe clearly explained the key features of the vehicle and helped us setup our bluetooth phone. We hope in the future to purchase our next car from them. More

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My experience in the westmont oakbrook toyota was really good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and he answer your question with no hesitation along with honesty. While we were thinking, he show his opinions as well. Thank you John for your help! Cesar Meraz help us out with the price that we were struggling on. He gave us many options and also his opinion. Thank you Cesar Meraz! Your options led to many open doors for us to walk in. We are grateful for that. Greg Zay is a very knowledgeable person. He open some also listen to our opinion and open some options. He show us where to sign and that made the process quicker and easier. He explain what are the options and what he recommends on the options. Thank you for the help! Overall, if you were to buy a toyota, I would highly recommend this dealership. You won't regret on this decision. Again, you would feel really comfortable and very relax with no pressure at all. I just good deal on a car and its all thanks to Cesar, Greg,and John. I guarantee that you will have a good experience if you go to this dealership,guarantee!!! Jimmy Li Chicago,IL More

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My initial visit to Oak Brook Toyota was an information seeking mission. I was in the market for a new truck and was just scoping out what was currently on the market. The salesman I was dealing with was seeking mission. I was in the market for a new truck and was just scoping out what was currently on the market. The salesman I was dealing with was Doug Macias, and I explained why I was there and that I was not yet ready to discuss pricing. Doug and I took a test drive of the Tacoma, Doug asked the questions you would expect and want a sales person to ask. No pressure, Doug was fact finding just as I was. I told Doug that I was going to check out the Nissan Frontier and decide what whether I would pursue the Tacoma or the Frontier. Doug put in the good words for the Tacoma and said he would follow up with me. I left the dealership thinking, "Decent establishment, no high pressure, I like the Tacoma, knowledgeable salesman, I can work with that". Doug followed up with me in a couple days and I told him I wasn't done checking things out, and to follow up with me in 3 or 4 days. I decided I would prefer the Tacoma over the Frontier, and I subsequently got pricing on the Tacoma from other Toyota dealers. I gave Doug a call and set up a time to come in. We worked out a deal, no high pressure, no irritating silly games. A quick visit from Art, the sales manager, solidified the deal. The visit with Gary, the finance fellow, was a breeze since dealer financing was not desired. Gary made his pitch for the extended warranty, no high pressure. Decent guy, pleasant experience. Joe, the delivery guy, went over the ins and outs of the Tacoma with me. Answered my questions and made sure that I understood I should contact him if I had any further questions. I did not trade in my current vehicle, so upon purchasing the Tacoma, I had 2 vehicles to get home, and no family or friends that were immediately available to help me out. The dealership volunteered Doug to follow me the 12 miles home, and then someone picked up Doug. Bottom line, I had a dynamite deal from another dealer, but I wanted to give Doug a shot at my business because I was impressed by my initial meeting with him. My dynamite deal was not met by Oak Brook Toyota, but they got the business because they came close enough, and Doug's selling of the dealership support made the difference. More

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I had a great experience and the sales, finance, and management staff were very helpful and knowledgeable. As a woman purchasing the car alone, I did not feel that I was being spoken down to or treated management staff were very helpful and knowledgeable. As a woman purchasing the car alone, I did not feel that I was being spoken down to or treated as if I did not know what I was talking about. I asked several questions and they were patient and very informative with their response. Greg, in finance, took the time to answer ALL my questions about the extended warranty and we worked well together on putting together a plan that worked well for my driving needs. I am certain that I will have an equally positive experience during the next several years when I take my vehicle in for regular maintenance and servicing. I would definitely go back and tell my family and friends to visit Oakbrook Toyota before making any final decisions with their car purchase. Sincerely, Olga More

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