Greg Walker

The Jim White dealership, and our sales specialist Pam were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked c were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked credit report for the day that required the financing!), and wound up, leaving, thinking that that was the end of it… An unexpected turn of events required us to return a couple days later unannounced, without an appointment, and literally at a moments notice, Pam was back at our side, and helped us immediately, well past the end of closing on a day that we essentially had not told her we would return to meet with her. Usually in situations in which we we show up unannounced with unexpected requirements, we are met with unsure behavior and delayed responsiveness from a business… This was not the case at Jim White…. Pam, as well as the rest of the staff acted as if we were the most important people in the room, helped us immediately and thoroughly, and we walked away… excuse me… drove away quite happy with our new vehicle, as well as quite happy to send future customers to this dealership…. i’ll be honest, these days in a post-Covid world, it is becoming less and less common to receive that type of treatment even when making a large purchase like a new vehicle for our ever growing family fleet… In a way maybe that’s a good thing because it makes Jim White, and Pam especially, stand out that much more. Forgive me for sounding like an advertisement for (great!) customer service, lol, but, “I call them as I see them,” as my father likes to say, and when I saw this email giving me a chance to write a brief note about our visits, it was the least I could do to show my gratitude for our exceptional experience with this local business. Everyone should feel this way, especially after making a large and important purchasing decision…still smiling right now as I type this ;-), thank you Pam and thank you Jim White, you haven’t seen the last of the Fowler / Anderson family! More

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I saw the vehicle online which is where I contacted the dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-n dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-nonsense, I drove the next day 75 miles to test drive and purchase the vehicle. Thank you! More

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At the beginning of the year we were shopping for a new car, and the 2025 Toyota Crown Signia Limited had caught our attention. We live 1.5 hrs from multiple Toyota dealerships, and Jim White Toyota was t car, and the 2025 Toyota Crown Signia Limited had caught our attention. We live 1.5 hrs from multiple Toyota dealerships, and Jim White Toyota was the third Toyota dealer we decided to visit. From the moment we arrived we were warmly welcomed by Alli, and her beautiful smile! We found Alli to be incredibly knowledgeable regardless of the topic; the brand, vehicle models, warranties, and what makes Jim White Toyota shine far above other dealerships. She exhibited an exceptional amount of patience as she answered all of our questions, and it felt as if we had known her for several years. We were sincerely impressed, and comfortable throughout our visit! When we made the decision to purchase our new Crown Signia every member of the phenomenal staff that we met at Jim White Toyota, (Alli, Raven, Greg, Vinnie, and many more), displayed a superior level of professionalism, and they went above and beyond to accommodate us. It was truly an unexpected, and outstanding experience! We are thrilled with our beautiful Crown Signia, and are pleased to be a part of the Jim White Toyota family! -Sheila & Troy More

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I recently purchased a vehicle from Jim White Toyota and had an incredible experience—thanks in large part to Alli, my sales rep. From the very beginning, she made the process smooth and stress-free. She wa had an incredible experience—thanks in large part to Alli, my sales rep. From the very beginning, she made the process smooth and stress-free. She was on top of everything—from helping me select the right car, color, and accessories, to making sure my order was placed correctly and efficiently. What really stood out was how proactive Alli was. She kept me updated every step of the way, always responded quickly to my questions, and did so with genuine patience and professionalism. You can tell she truly loves what she does—it shows in her work ethic and the care she puts into helping her customers. When it came time for delivery, Alli had all the paperwork prepped and ready. I literally walked in, signed, and drove off—couldn’t have been easier. The entire dealership was flexible, efficient, and a pleasure to work with, but Alli made it exceptional. Big shoutout to Alli—thank you for making this such a great experience! If you’re going to Jim White Toyota, ask for her. You’ll be in excellent hands. More

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Cody is very easy to work with he made it a very comfortable experience. I would definitely come back to see him in the future. comfortable experience. I would definitely come back to see him in the future. More

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Pam was great , very engaged with her clients! Very easy to work with and highly recommended by my husband, who also has bought a car from in the past as well! Very easy to work with and highly recommended by my husband, who also has bought a car from in the past as well! More

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Dealership showroom and lot was nice, clean, and presentable. Didn't feel pressured while I stopped to look or after leaving that day. Decided on my own that I wanted the car a few days later and ca presentable. Didn't feel pressured while I stopped to look or after leaving that day. Decided on my own that I wanted the car a few days later and came back! Don was friendly and welcoming when my family came back in! We worked out a deal I was happy with and I am loving my car! Finance guy was also nice and quick which I appreciated! Thank you Don Webb & finance guy (cant remembwr his name) ! More

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Don webb is the reason i bought this truck. He took the time to show me the imformation i needed to proceed forward and even helped me return our rental. Explained everthing i needed . Every He took the time to show me the imformation i needed to proceed forward and even helped me return our rental. Explained everthing i needed . Everyone was nice and my opinion are Top notch. Michael More

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Don Webb helped me find a nice car this week. I’m so excited to have a beautiful Subaru! I’m so excited to have a beautiful Subaru! More

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Pam was exceptional, did not pressure. I told her want I was interested in and she checked and made it happen. Everything was fast and didn’t take long. Thank goodness because I had my two I told her want I was interested in and she checked and made it happen. Everything was fast and didn’t take long. Thank goodness because I had my two young grandchildren with me. Thank you More

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