Dealership Experience
2 yrs, 4 mos
Industry Experience
14 yrs, 3 mos
Specialties & Trainings
Customer Service
79 Reviews
Write a Review79 Reviews of Greg Stukes
December 20, 2024
People are very polite my advicer was very passionate, very professional. I felt welcome the moment I got there. very professional. I felt welcome the moment I got there. More
Other Employees Tagged: Leslie Dedona
December 19, 2024
Excellent exceptional service great service experience the staff was great and very good all around the staff was great and very good all around More
Other Employees Tagged: Leslie Dedona, Jorge Guzman, Yassiel Reyes
December 14, 2024
The service was excellent, thank you for your great service. They explained everything for me to understand service. They explained everything for me to understand More
Other Employees Tagged: Michael Rosa, Keith Osbourne-Walker, Stephanie Perez
December 01, 2024
I would like to express my mixed feelings regarding my recent experience at the dealership. Greg, the service manager, demonstrated professionalism and understanding throughout the process. He graciously recent experience at the dealership. Greg, the service manager, demonstrated professionalism and understanding throughout the process. He graciously allowed me a few extra days to arrange for a tow truck to retrieve my vehicle from the shop. Additionally, the receptionist was consistently kind and cooperative, assisting me as much as possible. However, I encountered issues with the mechanics during both of my visits to drop off my car. Their attitudes were unprofessional, and the overall handling of my vehicle raised concerns. My car was in the shop for three weeks during the first visit, during which time it was reported that the transmission had been replaced, with the costs covered by Nissan Corporate due to ongoing issues with the vehicle since its purchase less than two years ago. Regrettably, just two weeks after I received my car back, it needed to be towed back to the dealership. I was informed that there were eight critical items requiring repair, amounting to over $4,000 (this is on top of the original $9,000 bill they allegedly billed for the “new transmission”). When I inquired as to why these issues were not identified during the previous visit, which had been less than a month prior, I was told that they were not detectable through diagnostic tests until they manifested as failures. While I am not a mechanic, I have friends in the field who believe that many of these issues should have been apparent during a diagnostic evaluation. Overall, I am left with the impression that the dealership may not have fulfilled the services for which they were compensated by Nissan Corporate. This raises concerns of either negligence or potential malfeasance. Ultimately, mechanics outside of the dealership were able to repair my car for just under $1,000, and they agreed that the quality of work performed at the dealership was questionable. Furthermore, I would like to note that the new transmission has not been reflected in the Carfax report. More
Other Employees Tagged: Stephanie Perez
November 28, 2024
Bringing my car to Nissan with a good experience for me from day one I knew what they were doing. I knew what to expect the person they assigned to me with Mr. Craig, and he kept me inform constantly and i from day one I knew what they were doing. I knew what to expect the person they assigned to me with Mr. Craig, and he kept me inform constantly and i’m very pleased with the service that I got from the Nissan More
November 23, 2024
Nissan of the bronx were able to fix my car after it broke down, replacing the engine. All under warranty. The new engine sound will take some getting used to. The rental services were very accommodatin broke down, replacing the engine. All under warranty. The new engine sound will take some getting used to. The rental services were very accommodating, Mike if I'm remembering his name should be in charge of at least that entire section or manager of services/parts with how much everyone differed to him while I was there. More
Other Employees Tagged: Michael Rosa, Stephanie Perez
November 19, 2024
Quick and convenient. Always exceptional service. Staff friendly and knowledgeable. Never have any issues when I go there Always exceptional service. Staff friendly and knowledgeable. Never have any issues when I go there More
Other Employees Tagged: Michael Rosa, Keith Osbourne-Walker, Stephanie Perez
November 16, 2024
I always get the best care when I visit Nissan for a service Leslie took good care of me service Leslie took good care of me More
Other Employees Tagged: Leslie Dedona, Keith Osbourne-Walker
November 11, 2024
I came in ordered the part I needed for my car, although it wasn’t in stock that got it delivered the next day. I was able to make an appointment the same day I had called to schedule. The entire process fr it wasn’t in stock that got it delivered the next day. I was able to make an appointment the same day I had called to schedule. The entire process from start to finish was fast and Great service. More
Other Employees Tagged: Robert Young