Greg Scott

Quick to care, listen to concerns, get the right person to answer questions. Always kind to answer questions. Always kind More

by susantillar Verified Customer Verified Customer

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The response and follow up on service was great. I I really appreciated the video that was sent when addition repaired were needed. I would recommend this team. Love my Subaru. I I really appreciated the video that was sent when addition repaired were needed. I would recommend this team. Love my Subaru. More

by MINDYNKING Verified Customer Verified Customer

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Always greeted once I pull into the service area. I’ve had all my service checks done they Subaru Byers because of the convenience I f scheduling! I’ve had all my service checks done they Subaru Byers because of the convenience I f scheduling! More

by Kgramn Verified Customer Verified Customer

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Have been taking my car to the Dealer all The time for repair or any parts what need Like New Tiers es or oil or other changes I’m very satisfied with the Great Service what I did received repair or any parts what need Like New Tiers es or oil or other changes I’m very satisfied with the Great Service what I did received More

by GABRIELLAHERPAI138 Verified Customer Verified Customer

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The people are friendly, efficient; and there’s a comfortable waiting room. They also did a good job. comfortable waiting room. They also did a good job. More

by cynthiadwhite Verified Customer Verified Customer

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Staff were helpful and provided good information. Work was done well and quicker than anticipated. Work was done well and quicker than anticipated. More

by ROBINGILBERT9 Verified Customer Verified Customer

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Bad advice at check in caused an over $160 charge. Extended warranty wasn’t considered. My car has under 86k miles and is now worthless. I have been a faithful customer for over 20 years but I now h Extended warranty wasn’t considered. My car has under 86k miles and is now worthless. I have been a faithful customer for over 20 years but I now have to find a new dealership. More

by GAIL2794 Verified Customer Verified Customer

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Poor sales follow up no care about customer I needed a car asap got a car from another Subaru dealer within days not the weeks they were saying car asap got a car from another Subaru dealer within days not the weeks they were saying More

by samuel.lange.1963 Verified Customer Verified Customer

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Once again, I'm disappointed with Byer's Subaru of Dublin. They took my car to "fix the fix" and returned it in, basically, the same shape. The front panel on the driver's seat still sticks out appx. Dublin. They took my car to "fix the fix" and returned it in, basically, the same shape. The front panel on the driver's seat still sticks out appx. one inch (maybe 3/4 in. now). I'm not even sure they replaced the part, as it looks like the same part, just pushed in further. The hard, sharp plastic continues to dig into the back of my calf. I had to put a rag over the plastic so I don't get cut on it! Yes, my car is almost ten years old, but only has 107 (when I began this process), which is pretty low mileage for a car this age. In addition, I have taken excellent care of the car, so it's not that the "seat has been smashed down." (AND I'M OF AVERAGE WEIGHT/HEIGHT for females in the U.S.!). I have been quoted anywhere from $1100 to $1500 to get a new seat. Shame on you Subaru for doing nothing but taking my money and wasting my time! I don't know why you send out these surveys if you continue to do nothing about your poor service. I don't even know who Ann Hill is, so this is not a knock against her! I don't know why her name comes up in the survey options. More

by TAMARASMITH7910 Verified Customer Verified Customer

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Seemed to be a lot of confusion and communication problems. My case was a little unusual,as it was aranged through the used sales department to remedy a problem at purchase. I confirmed withe the sal problems. My case was a little unusual,as it was aranged through the used sales department to remedy a problem at purchase. I confirmed withe the sales manager that it was ready for pickup in the morning. But when I arrived at 1pm I was told it was lost in service and they couldn't find the paperwork car or keys for about 40 minutes. More

by chemker Verified Customer Verified Customer

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