Greg Russell | Page 3

I had a great experience and will refer people to visit the Dealer for there Buying experience. the Dealer for there Buying experience. More

by dave.garfield Verified Customer Verified Customer

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Jose was easy to deal with through the whole process. I rated Colonial Ford a 3 star out of 5 and the reason it was not a 4 or 5 star was that the car we bought, 2023 Infinity QX60 had a scratch on it I rated Colonial Ford a 3 star out of 5 and the reason it was not a 4 or 5 star was that the car we bought, 2023 Infinity QX60 had a scratch on it, and they would not fix it!!! They buffed it out but still the scratch existed. You would think if you paid $43,835 for the car that they would fix the scratch in good faith. My husband and I were very disappointed with this to say the least. More

by pbettle Verified Customer Verified Customer

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Your dealership is clean, organized and enjoyed the atmosphere with a collegiate collaboration. The knowledge and enthusiasm made the experience relaxing. atmosphere with a collegiate collaboration. The knowledge and enthusiasm made the experience relaxing. More

by Mike and Natalie Verified Customer Verified Customer

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My company uses Colonial Ford for our company vehicle purchases. The sales department has always been accommodating and great to deal with. purchases. The sales department has always been accommodating and great to deal with. More

by georgeegan Verified Customer Verified Customer

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I really like the service at colonel done in a timely manner. Ron the GM is a very personal and nice person. manner. Ron the GM is a very personal and nice person. More

by bz11954 Verified Customer Verified Customer

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I count on Michael Smith to find vehicles for me Hasn’t let me down let me down More

by info@resortman.com Verified Customer Verified Customer

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Colonial Ford and especially Shayne made buying my new truck an easy process. Unfortunately we both had to deal with Ford Manufacturing delays. It took Ford Manufacturing 8 months to get me my truck. I d truck an easy process. Unfortunately we both had to deal with Ford Manufacturing delays. It took Ford Manufacturing 8 months to get me my truck. I don’t think that is an acceptable timeframe. Not at all the dealers fault, so I don’t blame them. Shayne kept me up to date with the changes and delays so I stuck with them. More

by john.burris19 Verified Customer Verified Customer

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Very inventive employees, Vito is very personal and attentive, I would recommend to anyone to buy at Colonial. attentive, I would recommend to anyone to buy at Colonial. More

by EASTBAYFUNDING Verified Customer Verified Customer

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It was a horrible experience from the start till the finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it ti finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it till after I purchased the vehicle. Then it took a week for them to answer my phone call on what it covered. More

by pjhofhe Verified Customer Verified Customer

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I did not feel listened to. I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were n I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were not on and there were some other problems. Fine I was going to come back on Saturday to have them addressed. The Jeep broke down 12 1/2 later. I was asked by Dylan to use my on AAA and advised that the business does not do loaner's. I messaged Dylan the next morning with my concerns and questions and the response was that he was in the office at 8:30. After selling me a vehicle that broke down before I got home there was no more follow through from Dylan until I made a compliant. The service department has been amazing but I would never work with Dylan or the sales department again unless I wanted to be treated as a number More

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