Greg Randall
Greg Randall at Dave White Chevrolet
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Greg Randall

Parts Specialist

Dave White Chevrolet

5880 Monroe St
Sylvania, OH 43560

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4.6
20 Reviews
4.6

20 Reviews

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20 Reviews of Greg Randall

November 09, 2024

Dealership Rating
Employee Rating

wonderful people,fast service, clean and neat enviorment. sales and waiting area in clean and need apperance. More

by SPATRYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2024

Dealership Rating
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I have always been very happy with White Family Body Shop. They alway do exceptional work, especially with fit and finish. The paint job looks even more impressive than the original factory finish. I al More

by NY Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Roemer, Jay Yoder, Racquel Hossler, Alexis Schultz, Eric Roznoski, Jim Comiskey, Bill Basden , Alexis Keener, AJ, Autumn, Nick, technicians in the shop.

August 02, 2023

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By far the very best customer service in the industry. Jay Yoder was terrific from start to finish on the purchase of my 2023 C8 Corvette. I have purchased several vehicles, new and used from Dave White. More

by autopartsa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your 2023 C8 Corvette. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

May 19, 2023

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I’m always treated with respect. The answers I get I feel are always in my best interest, not necessarily Dave White Chevrolet’s. More

by dwd0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ganues, Justin Jacobs

May 19, 2023

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We always have your best interest in mind! We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 13, 2023

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Been doing personal business with you for 35 years. I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff memb More

by Tony Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Mehling, Bill Roemer, Jim Comiskey, Kaleigh Gray , Joe Cook, Kyle Ganues, Tracy Hayes

May 14, 2023

Dave White Chevrolet responded

Tony, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 01, 2023

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Employee Rating

I brought my Equinox in on April 11 2023 to replace the Blend door actuator that controls the a/c heat control knob. I told everyone that I had a/c and heat, just needed the actuator replaced. My mechani More

by rmonterrubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Buck

May 04, 2023

Dave White Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 03, 2023

rmonterrubio responded

CHECK MY REVIEW!!!! I brought my Equinox in on April 11 2023 to replace the blend door actuator that controls the a/c heat control knob. My mechanic had already fixed a problem with there being no heat by doing a heater core replacement on March 15 2023. It worked as intended until April 10 2023 when the blend door actuator went out. He said he could replace the actuator but I would have to take it to a GM dealership to have it recalibrated. I decided to have Dave White replace the actuator and have it recalibrated on April 11 2023. BIG MISTAKE!!! When I took it in to Dave White, I told them that I needed to replace the actuator and that it had a/c and heat. My mechanic had found out from a GM engineer that he knew that you could get heat and a/c by going through a procedure that worked. It had heat and a/c. When I took it in I told them that I had heat and a/c. The mechanic at Dave White called me and asked for more info on the problem with my a/c. I told him that I had a/c and heat. I told him I just needed to have the blend door actuator replaced and calibrated. He said that he had to put it on the computer to find the problem and couldn't take my word for it. The service manager called later that day and said it didn't need an actuator but a corroded battery terminal had caused the calibration to fail. They cleaned up the terminals and recalibrated. I was charged $348.11. On picking up the car, the blower and control knob didn't work. It just blew out cold normal air. They took it back and recalibrated again. It had heat, so I left. On the way home, I tried the a/c and it didn't work. I called them and told them about not having a/c. They set me up to bring it back on April 17 2023. They said the a/c had an expansion valve leak. I was charged $158.36. The next morning the heat and a/c were not being controlled by the control knob as the blend door actuator still didn't work. It did when I performed the work around procedure that the GM engineer had told my mechanic about. They then set up an appointment to have the blend door actuator replaced like I wanted all along. On April 27 2023, they replaced the actuator and did the the recalibration. Guess what, It worked as intended. I was charged $84.05 for the parts and they didn't charge me for the labor. I asked Nick Buck, the service agent, what the labor would have cost. He said around $175. The total to replace the actuator should have been around $259. I paid a total of $591.52 for all my troubles. Through out this whole time, I kept telling them that all I needed was a blend door actuator. They wouldn't listen to me. The only person that knew what I was talking about was a parts department person by the name of Greg. He actually listened to me.

January 25, 2023

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Employee Rating

lousy service, they play with the clients' time, they communicate with the client for other things and they are not able to communicate to cancel an appointment, they make the client go, waste the day an More

by Juan pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Racquel Hossler, Alexis Schultz, Eric Roznoski, Jim Comiskey, Bill Basden , Vanessa Cole, Kyle Ganues, Alexis Keener

Jan 29, 2023

Dave White Chevrolet responded

Thank you for your review, Juan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 13, 2022

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Employee Rating

There’s a gentleman who processes cars in on the morning shift who doesn’t realize how sarcastic and dour he can be to the customer he services. More

by keithleejohnson1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jim Comiskey, Bill Basden

Oct 17, 2022

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 01, 2022

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Employee Rating

The communication was great got to me in a timely fashion a very smooth running operation More

by Damonn Boykin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ganues

Jun 02, 2022

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 05, 2022

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Employee Rating

The staff are really friendly and they keep you update on what's going on with your car. More

by walters.amber99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Racquel Hossler

May 06, 2022

Dave White Chevrolet responded

Thank you, Amber. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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