Greg Pelster

Awful experience with the administrative/management of Clement. We are working on a 5 month old issue of a cancellation warranty that should have taken 5 days. Ford Protect has been wonderful and extrem Clement. We are working on a 5 month old issue of a cancellation warranty that should have taken 5 days. Ford Protect has been wonderful and extremely helpful. Too bad the staff at Clement didn't care about customer's after the sale! If you are reading this, I suggest looking at another Ford dealer to make your new/used car purchase. We are entitled to our opinions and reviews, and had we not needed a new vehicle fairly quickly I would have done more research on this dealer. They were the only one who had the color within a 4 hour drive, we drove 90 miles to this dealer. Hindsight, we should have waited a little longer - our last new vehicle purchase was 20 years ago and it was flawless. This has been worst than a root canal, at least that pain goes away after a short time ... this has been going on Since April 29, 2024. I pray we don't need to get our attorney involved, cha-ching, Clement Ford is not worth your time! More

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Bait and switch! They flatly refused to sell me the truck I came to look at. Brandon outright lied about the pricing and I caught him on it to the tune of over $8k i They flatly refused to sell me the truck I came to look at. Brandon outright lied about the pricing and I caught him on it to the tune of over $8k in rebates he said would apply to different vehicle that they tried to get me to buy instead. Stay Away! More

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