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Greg Hood
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4 Reviews
4 Reviews of Greg Hood
March 16, 2023
"Mechanic" left a half tight quart of oil in my car. It all leaked out soaking the carpet so bad that it leaked out the bottom of the car leaving a puddle of oil on my brand new untreated garage floor. It all leaked out soaking the carpet so bad that it leaked out the bottom of the car leaving a puddle of oil on my brand new untreated garage floor. Service manager was rude and refused to replace my carpet and gave some lame excuse how it's my fault because I provided my own oil among other lame excuses. Said he could pressure wash it. FOH. I will never bring my car back and I will advise the entire local Z and G community not to as well. More
by Jon
Other Employees Tagged: Cassie Hiles, Scott Atkinson, Shannon Casey, Jordan Coleman
May 02, 2015
Deceptive & in component service dept First off, I'm glad to buy a product made in TN. I've bought 4 new Nisssns in my life. 2 at the same time from this dealership. Sales staff ok. Servic First off, I'm glad to buy a product made in TN. I've bought 4 new Nisssns in my life. 2 at the same time from this dealership. Sales staff ok. Service staff are horrible. I'm calling it like it is, they outright lie. Each time in they seemed to cause problems resulting in return trips which added up to more out of pocket money. Shannon Casey is rude & deceptive. I will never return to this dealership. They are simply not trustworthy. More
by OverSt
Other Employees Tagged: Shannon Casey
March 22, 2014
Greg is great at customer service & tries hard to be fair. His employee Shannon is not helpful, ill informed, rude, not pleasant and = bad experience. fair. His employee Shannon is not helpful, ill informed, rude, not pleasant and = bad experience. More
by TylerOverstreet
Other Employees Tagged: Shannon Casey
May 29, 2013
Unfortunately This particular Service Director is receiving a well earned negative review based upon his decision to refuse any type of service on a new Nissan purchased at Ted Russell Nissan. I cert receiving a well earned negative review based upon his decision to refuse any type of service on a new Nissan purchased at Ted Russell Nissan. I certainly hope Ted Russell Nissan is customer service oriented to see the foolishness in denying any recall service work. More
by derek865
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