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Greg Engert
31 Reviews
31 Reviews of Greg Engert
May 12, 2018
Professional I went to get my car serviced. Nothing but great communication and excellent customer service from Greg Engert. He even emailed me a detailed listing I went to get my car serviced. Nothing but great communication and excellent customer service from Greg Engert. He even emailed me a detailed listing of the service done. More
by SIMONEAMOS01
Verified Customer
May 09, 2018
My steering wheel Recall Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure w Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure working with him. Side note: Nice outdoor sitting area. They also had snacks in the waiting room. More
by CHARLESTON3414
May 07, 2018
Thanks Greg Easy to work with. . Greg coordinates with the technicians to find a time that works for them. He provides updates with costs and time line. Easy to work with. . Greg coordinates with the technicians to find a time that works for them. He provides updates with costs and time line. More
by SCOTT.MCKENDRY
May 05, 2018
Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I had with my car. He also listened when I asked him NOT to wash my car as I prefer to handwash it. The minor issue with my car was fixed the first time and my service was completed successfully in a timely manor. He also guided me to the checkout desk to complete the deal. More
by Clueless Productions
Other Employees Tagged: Bob Pace
May 05, 2018
Taken advantage of Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also- Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also-a $160 to just LOOK at a minor issue on my car when they were doing "the works" service that INCLUDES looking over your car already...double dipping for the same service. Then the scare tactic about my breaks needing to be fixed immediately. I grew up in the automobile industry and only came here because of a potential warranty claim. Never again and I will tell my friends to run too. More
by Kbostro1
May 03, 2018
2 1/2 hour oil change? Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil change Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil changes for life program that was available with the purchase of my new car in 2003. This service used to involve a 30 minute visit including a free car wash. More
by MAREBROOK2004
Other Employees Tagged: Don Beckett
May 02, 2018
Clean Car Came in for oil change, reasonable price and Car cleaned inside and out without asking. Shuttle driver was excellent as well. Easy, seamless experie Came in for oil change, reasonable price and Car cleaned inside and out without asking. Shuttle driver was excellent as well. Easy, seamless experience, would definitely return More
by FHUMBLES
Other Employees Tagged: Clayton
May 02, 2018
Routine Maintenance On time. Clean waiting area with access to rest room. Courteous staff. Clear explanation of work to be done and accurate estimate of cost. Car was On time. Clean waiting area with access to rest room. Courteous staff. Clear explanation of work to be done and accurate estimate of cost. Car was washed More
by CMCARVER
April 30, 2018
The works service. I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with ou I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with outlets, tv & snacks. Service was completed in a timely manner & they ran my truck through the car wash before giving me the keys & sending me on my way home. Thanks Palmetto Ford! More
by CT10COCKS
Other Employees Tagged: Andrew Munzenmaier
April 29, 2018
Excellent Service Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. A Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. Additional complimentary service was appreciated. More
by Vince Grieco
