Greg Burks
Greg Burks at Serra Chevrolet

Greg Burks

Service Director

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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3.5
29 Reviews
3.5

29 Reviews

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29 Reviews of Greg Burks

July 07, 2025

Dealership Rating
Employee Rating

This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs More

by millerjamek
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2025

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I just absolutely love ❤️ the new service team especially the management and the full service line my service guy is Armond but Greg is always extremely helpful the manager is very hands on they always make More

by temmora
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Armond

June 18, 2025

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Communication is horrible - had my car in for warranty work for a check engine light and they never would update the status of my car even after promising me they would do so. I had to reach out to them e More

by brandymboyd
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Bryant Ward

June 18, 2025

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Employee Rating

Serra has always treated me with respect and completed the work in a timely manner. More

by djbaker340
Service Price Transparency
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Recommend Dealer
Yes

June 14, 2025

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Jorden was my salesperson very professional and helpful helping me find the perfect vehicle for me. Good management as well. Very please with the experience. More

by kgaleas0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood , Jorden Flowers

June 12, 2025

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Employee Rating

Worked with me getting a convenient appointment and stayed in daily contact with me about status of repair Exceptionally helpfum More

by T W Dunger
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Recommend Dealer
Yes

Other Employees Tagged: Annalise Webster very easy and helpful - 5 stars

June 10, 2025

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Still no response and accountability from service regarding the untruths when servicing my vehicle and pricing changes as they see fit. More

by Supersport
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bryant Ward , Armand Planter

June 03, 2025

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Employee Rating

I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 18, 2025

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Employee Rating

Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi More

by stawakls92
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Zack Imam, Bryant Ward , Annalise

May 17, 2025

Dealership Rating
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Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Zack Imam, Bryant Ward , Mat

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