Gray Thompson
Gray Thompson at AutoNation Chrysler Jeep West

Gray Thompson

Sales

AutoNation Chrysler Jeep West

16300 W Colfax Ave
Golden, CO 80401

4.7
189 Reviews
4.7

189 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Industry Experience

8 yrs

189 Reviews of Gray Thompson

February 25, 2025

Dealership Rating
Employee Rating

Purchased a vehicle on November 15th. After multiple calls to the AutoNations, trash customer service line and a visit to the incompetent dealership, I am unable to register my vehicle du More

by marco.rojano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2025

AutoNation Chrysler Jeep West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6104 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 05, 2025

Dealership Rating
Employee Rating

We could not be more happy. Working with Chen was a pleasure. He found exactly what I was looking for, at a better price than I expected. His, and the other staff's professio More

by barberfamco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chen, Kevin

Feb 07, 2025

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2025

Dealership Rating
Employee Rating

Great to work with. We got a great trade in on our old Chevy truck More

by theklamoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 21, 2025

Dealership Rating
Employee Rating

Paul always takes really good care of me and I won't stray again!! Thank you!! More

by Moonbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

Jan 23, 2025

AutoNation Chrysler Jeep West responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2024

Dealership Rating
Employee Rating

Very friendly, responsive staff who went above and beyond to get me the vehicle I wanted. More

by shelley.bellm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Aguilar

Dec 13, 2024

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 25, 2024

Dealership Rating
Employee Rating

This is my 7th or 8th purchase with this dealership. I keep coming back, and so I am satisfied. More

by cartilagedoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chen Liang

Oct 27, 2024

AutoNation Chrysler Jeep West responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2024

Dealership Rating
Employee Rating

Staff was friendly. Sales rep (Joe Eckes) was great. He responded quickly to emails and calls and answered all my questions. I was very happy with my experience. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Eckes

Oct 23, 2024

AutoNation Chrysler Jeep West responded

Hello Brad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2024

Dealership Rating
Employee Rating

Chen was so helpful and knowledgeable about my vehicle. Everyone was great to work with! More

by Kmandrews86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

AutoNation Chrysler Jeep West responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Dealership Rating
Employee Rating

The dealership was great. I would recommend to others if they were in the market for a Jeep. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe

Oct 19, 2024

AutoNation Chrysler Jeep West responded

Hi Brad, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 15, 2024

Dealership Rating
Employee Rating

Nicky was simply fantastic to work with. I had a great experience. The dealership was super helpful as well More

by I am no subscribing. Dont rmail me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

AutoNation Chrysler Jeep West responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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