Grant Wright

Our experience with BMW Orland Park was wonderful! It was a seamless and enjoyable process to work with Sam, Grant, and Monica. It was a seamless and enjoyable process to work with Sam, Grant, and Monica. More

by lswachel Verified Customer Verified Customer

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Our salesman Sam Pickering was excellent. No hard sell, but answered all our questions. He even stayed late to help us. The only issue was the car was not properly prepped when we came th No hard sell, but answered all our questions. He even stayed late to help us. The only issue was the car was not properly prepped when we came the next day to pick it up. They said it was, but there was dirt on the headliner, un-vacuumed dirt in rear cargo area, dried candy on the center console. Overall we were very happy with how the sale went. More

by scottgubricky Verified Customer Verified Customer

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Great experience! I enjoyed the time and the staff. I will refer to anyone who is looking. I enjoyed the time and the staff. I will refer to anyone who is looking. More

by alsberry1 Verified Customer Verified Customer

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Very polite sales people, Waiting for final paperwork was exhausting, The Lexus was not cleaned before we left, exhausting, The Lexus was not cleaned before we left, More

by marshanorris Verified Customer Verified Customer

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Chris and grabt were both amazing and a pleasure to work with. They are also shipping my car to mh house in indiana which is amazing with. They are also shipping my car to mh house in indiana which is amazing More

by Samer Verified Customer Verified Customer

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Although there was a wait because the dealer was busy, the service received was great!! the service received was great!! More

by NATASHAYBOONE Verified Customer Verified Customer

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Salesman was great, but got no support from back room and finance dept. Took me FIVE hours to pick up my pre negotiated new car! Unbelievable! finance dept. Took me FIVE hours to pick up my pre negotiated new car! Unbelievable! More

by HOOGLANDF Verified Customer Verified Customer

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Worst experience ever! Very dissatisfied. The car sold was certified inaccurately because tires didn’t qualify. When I first came in to buy my car nobody approached me. The Very dissatisfied. The car sold was certified inaccurately because tires didn’t qualify. When I first came in to buy my car nobody approached me. The same people that are listed for a rating are the same people that had no customers and looked at me in my face and didn’t speak to me or try to approach me. My BMW experience has been the worst car experience I’ve ever had. I can’t wait to go back to Mercedes I had an excellent experience with them and regret switching up. More

by sgoodwin11 Verified Customer Verified Customer

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Very pleasant experience. Would definitely work with this dealership again. Very professional and friendly and my BMW was delivered in perfect condition. The BMW genius was mo Would definitely work with this dealership again. Very professional and friendly and my BMW was delivered in perfect condition. The BMW genius was most helpful and answered all my questions. More

by TTCOSTANZO Verified Customer Verified Customer

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Absolutely amazing experience here. Sarim made the buying experience very smooth. Communicated every step of the way and was very respectful of my time. Was able to answer every technic Sarim made the buying experience very smooth. Communicated every step of the way and was very respectful of my time. Was able to answer every technical and back office question with no hesitation. Sarim is the model salesperson. More

by benp0333 Verified Customer Verified Customer

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