Grant Schauer

Friendly through efficient on time and informative. Help me understand how to keep creatures out from under my hood causing damage Help me understand how to keep creatures out from under my hood causing damage More

by SCHONEY0095 Verified Customer Verified Customer

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Well done. Answered questions we had regarding headlights. I’ve had experience with this service department in the past that was good and it ciit Answered questions we had regarding headlights. I’ve had experience with this service department in the past that was good and it ciit More

by RLANTIS Verified Customer Verified Customer

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My service at Fiesta Hyundai Santa Fe has always been good. I have been servicing my vehicle there for 12+ years. I am continuing seeking service with my recently purchased 2022 Hyundai Santa Fe Hybrid good. I have been servicing my vehicle there for 12+ years. I am continuing seeking service with my recently purchased 2022 Hyundai Santa Fe Hybrid. Eric was the service representative with whom I interacted and he went over and above to help me. More

by ABLONDIS Verified Customer Verified Customer

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My recent experience in trying to get my map updated was unusual. First, they wanted me to leave my car there for the day. I have only one car, so not an option. I left and called in and questioned why a da unusual. First, they wanted me to leave my car there for the day. I have only one car, so not an option. I left and called in and questioned why a day. At that point i asked for a loaner and after some questioning, they granted one, although they indicated it was not their practice. Finally got my car back but there was obviously a problem with how they did the update. They said, i would need to come back and were not really interested in the problem as a matter of fact, all throughout the process, they gave me the feeling that they really did not want to do the update. I told them i would not be returning. So I called Hyundai customer care and they fixed the problem remotely. Seems like the folks at Fiesta really do not want to be bothered. Kind of a lousy attitude. More

by RICK@MERIDIANGROUP.com Verified Customer Verified Customer

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Great service, and pleasant people to deal with. They go the extra mile every time They go the extra mile every time More

by KIMCMSE Verified Customer Verified Customer

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Incredibly poor service. The dealership received my part on our 2023 and did not contact us. When pushed for the repair that was recommended two months earlier was advised th The dealership received my part on our 2023 and did not contact us. When pushed for the repair that was recommended two months earlier was advised they have too many broke down cars to repair and it may be another month or possibly four months. No loaners available because of the parking lot full of broken down Hyundais in the lot. No communication and advised they have one part time master mechanic. Advised by the advisor they are selling more cars than they can possibly service. More

by JMETZGER2016 Verified Customer Verified Customer

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Service was fast and we were on our way. . the dealership washed and vacuumed my car! Very nice to get it back clear than I brought it in. . the dealership washed and vacuumed my car! Very nice to get it back clear than I brought it in. More

by LGARDNER526 Verified Customer Verified Customer

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I needed a sealant kit ordered on 8/24/24 after a recall service. I was told that it would take 2-3 weeks to get the kit. It took 9 weeks for the kit to be delivered to the dealership. service. I was told that it would take 2-3 weeks to get the kit. It took 9 weeks for the kit to be delivered to the dealership. More

by STEPHANIEFELDMAN17 Verified Customer Verified Customer

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I had an emergency situation where I needed a battery replacement and I did not have an appointment. They accommodated me and they were able to install a new battery for me. replacement and I did not have an appointment. They accommodated me and they were able to install a new battery for me. More

by GENEVA.MONFORTE Verified Customer Verified Customer

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Always nice and efficient. They keep my car in good shape. Thank them for me. They keep my car in good shape. Thank them for me. More

by SANDYGFLEISCHMANN Verified Customer Verified Customer

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