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Grant Mckay
Grant Mckay at Murgado Lincoln of Chicago
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Grant Mckay

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Grant Mckay

March 03, 2025

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Employee Rating

The experience was great. The technician was attentive and friendly. The work was done in a timely manner. More

by llinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aimmey Garcia, Joshua Smith

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March 03, 2025

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Employee Rating

Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, April Lawshea, Aimmey Garcia, Kaleb Ortiz, Joshua Smith, Michael Hedrick

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February 26, 2025

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Employee Rating

Phil and other staff are great. They offer free coffee, hot chocolate and other drinks. Scheduling is orderly. More

by LincolnAviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Murgado Lincoln of Chicago responded

Thank you for your positive review! We're so glad to hear that Phil and the team made your experience great. We’re also happy you enjoyed the drinks and appreciated the organized scheduling. We look forward to serving you again soon!

February 22, 2025

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Employee Rating

'The service department at Murgado Lincoln of Chicago is top-notch! The staff is professional, efficient, and always goes the extra mile to ensure my car is well taken care of. Honest pricing, quick turnaro More

by manson.davis23
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay

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Feb 24, 2025

Murgado Lincoln of Chicago responded

Thank you for your wonderful feedback! We're thrilled to hear that our service department met your expectations. We appreciate your recommendation and look forward to continuing to serve you!

February 22, 2025

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Employee Rating

Very professional and people there are so friendly Timing was so respect they were there at 7 am already open very clean inside More

by FOUADMENIA
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay

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Feb 24, 2025

Murgado Lincoln of Chicago responded

Thank you for your positive review! We're glad to hear our team provided professional and friendly service, and we're happy that the timing and cleanliness stood out to you. We appreciate your feedback and look forward to seeing you again!

February 19, 2025

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Employee Rating

The people working at the dealership were friendly and courteous.They answered all my questions. I will definitely be back soon. Thankyou More

by Name0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Divis Hightower, Joshua Smith

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear our team provided a friendly and helpful experience. We look forward to seeing you again soon!

February 16, 2025

Dealership Rating
Employee Rating

Steve Vihnanek and staff are very pleasant to work with. Steve answered my question s More

by Klosacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz, Jon Christensen, Joshua Smith, Ryan Hayes , Steve Vihnanek

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Steve and the team provided a pleasant experience and answered your questions. We appreciate your support!

February 14, 2025

Dealership Rating
Employee Rating

Grant kept us informed the entire time. Very professional. He kept smiling when he was handling the area alone - give that man a raise. More

by randykbailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant provided excellent service and kept things running smoothly. We'll be sure to share your kind words with the team!

February 14, 2025

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Employee Rating

All good. I had no problems. They just didn’t have the oil filter I needed More

by Simonengel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz, Joshua Smith

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Glad to hear everything went well overall! We appreciate your patience and hope to have everything you need next time. Let us know if we can assist you further!

February 13, 2025

Dealership Rating
Employee Rating

Tom jahn and Frank Moore the reason I do business with your dealership! Great people. More

by geopetecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Mugan, Aimmey Garcia

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your support! We're glad to hear Tom Jahn and Frank Moore make your experience great. We'll be sure to pass along your kind words!

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