Grant Mckay
Grant Mckay at Murgado Lincoln of Chicago

Grant Mckay

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

Contact Me
4.4
68 Reviews
4.4

68 Reviews

Write a Review

68 Reviews of Grant Mckay

July 11, 2025

Dealership Rating
Employee Rating

It's just that you need to use some force when you close the door. Maybe the door is short of lubricating oil. Ask them to help you apply some oil, but they say it will take hours to check. In fact, they ju More

by lishusheng
Recommend Dealer
Yes

July 06, 2025

Dealership Rating
Employee Rating

Good job I’m recommend my partner por a you job is excellent because my car only end this dealer going always More

by gonzalomirandamxd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith, Randy Holder

Jul 11, 2025

Murgado Lincoln of Chicago responded

Thanks for the great review and your loyalty. We hope to serve you again soon!

July 05, 2025

Dealership Rating
Employee Rating

Very helpful and friendly service! Feel very comfortable having my car serviced here, trustworthy and professional. Will always bring my car here! More

by mduffy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Murgado Lincoln of Chicago responded

Thank you for the great review! We’re thrilled to hear that our service team was helpful, friendly, trustworthy, and professional. It’s wonderful to know you feel comfortable bringing your car to us, and we look forward to serving you again in the future!

July 04, 2025

Dealership Rating
Employee Rating

Professional and courteous service advisor. Great work by service crew. Attention to detail was excellent. More

by stevemoore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith, Randy Holder

Jul 11, 2025

Murgado Lincoln of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

July 04, 2025

Dealership Rating
Employee Rating

oil change is very expensive from $53. 00 in one month $99.00 is not fair !! More

by Fikru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Smith, Randy Holder

July 02, 2025

Dealership Rating
Employee Rating

Thank you for the great customer service I experienced while having my vehicle serviced. Also the wait was not long at all. More

by johndeveaux57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith, Randy Holder

June 30, 2025

Dealership Rating
Employee Rating

Grant is very helpful in service and the timeline is normally pretty accurate and updates are given at least daily More

by NEXTFLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad Grant provides helpful service and keeps you well informed throughout the process. We appreciate your feedback!

June 26, 2025

Dealership Rating
Employee Rating

The people at murgado are always very friendly and efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. More

by msjem2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad our team at Murgado keeps you informed and provides friendly, efficient service every time. We appreciate your trust and look forward to assisting you again!

June 23, 2025

Dealership Rating
Employee Rating

I was there much too long for an oil change. Otherwise, I was comfortable and it was quiet after cursing grandmothers departed. More

by Ms. Busybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 23, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback. We’re sorry to hear the oil change took longer than expected. We’re glad you found the environment comfortable and quiet afterward, and we’ll work to improve our service speed. We appreciate your input!

June 23, 2025

Dealership Rating
Employee Rating

Jennifer was a big help ! ! Thank yuu so much I look forward to coming back More

by amiurz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith, Randy Holder

Jun 23, 2025

Murgado Lincoln of Chicago responded

Thank you for your review! We're thrilled to hear Jennifer was a big help. We look forward to welcoming you back!

1
...

Dealership Inventory (82 Vehicles)

new 2025 Lincoln Corsair car, priced at $52,745
2025 Lincoln Corsair
new
Harbor Gray Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2024 Lincoln Navigator car, priced at $92,000
2024 Lincoln Navigator
new
Infinite Black Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Lincoln Corsair car, priced at $53,189
2024 Lincoln Corsair
new
Silver Radiance Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Corsair car, priced at $55,728
2025 Lincoln Corsair
new
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Aviator car, priced at $69,685
2025 Lincoln Aviator
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2024 Lincoln Navigator car, priced at $93,256
2024 Lincoln Navigator
new
Flight Blue Metallic Clearcoat exterior
Automatic
Four-wheel Drive