Outstanding service from start to finish!
I had an excellent experience in the service department thanks to Grant Lee. He was professional, knowledgeable, and truly went above and beyond to m
I had an excellent experience in the service department thanks to Grant Lee. He was professional, knowledgeable, and truly went above and beyond to make sure everything was handled smoothly. He kept me informed, answered all my questions, and made the entire process stress-free.
I also want to recognize Christina from the car rental program. I was not the most friendly person when I initially reached out with concerns about having to leave my car for service, but she was very patient with me. She was so sweet, friendly, efficient, and incredibly helpful, she made the rental process quick and easy during my service visit.
Customer service like this is rare and very much appreciated. This dealership has an amazing team, and I highly recommend their service department!
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by Traci5314
Other Employees Tagged:
Christina
Dec 20, 2025 -
Envision Ford of Oxnard responded
Thank you for taking the time to share such a thoughtful and detailed review. We’re truly delighted to hear about your outstanding experience with our service department.
Grant Lee consistently demonstrates professionalism, knowledge, and a genuine commitment to our customers, and it’s great to hear that he went above and beyond to make your visit smooth and stress-free. We’re also grateful for your kind recognition of Christina in our rental car program. Her patience, friendliness, and dedication to helping our guests—especially during stressful situations—are qualities we value greatly.
We sincerely appreciate your honesty and your recommendation. Feedback like this reinforces the standard of customer care we strive to deliver every day. Thank you for trusting us with your service needs, and we look forward to assisting you again in the future.
I always have my vehicle serviced at Envision Its
important to keep your vehicle well maintained. The multi point inspection keeps you ahead of important issues such as brakes and tires
important to keep your vehicle well maintained. The multi point inspection keeps you ahead of important issues such as brakes and tires
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by Grantsmoving
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Lee
Dec 15, 2025 -
Envision Ford of Oxnard responded
Thank you for choosing Envision for all of your service needs. We appreciate your loyalty and completely agree—regular maintenance is key to keeping your vehicle running safely and efficiently. Our multi-point inspection is designed to help stay ahead of important items like brakes and tires, giving you peace of mind on the road. We look forward to continuing to take great care of you and your vehicle.
I always have my vehicle serviced at Envision Its
important to keep your vehicle well maintained. The multi point inspection keeps you ahead of important issues such as brakes and tires
important to keep your vehicle well maintained. The multi point inspection keeps you ahead of important issues such as brakes and tires
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by Grantsmoving
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Lee
Dec 15, 2025 -
Envision Ford of Oxnard responded
Thank you for being a loyal Envision customer! We truly appreciate you trusting us with your vehicle’s service. You’re absolutely right—staying on top of maintenance and taking advantage of the multi-point inspection is the best way to catch important items like brakes and tires early and keep your vehicle running safely and smoothly. We look forward to continuing to take great care of you and your vehicle.
Johnny is great advisor he display everything on my truck
next time I’m going with him
next time I’m going with him
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by BRIAN_REBOLLAR
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Envision Ford of Oxnard responded
Thank you for the great review! We’re glad to hear Johnny took the time to walk you through everything on your truck and made the experience a positive one. We’ll be sure to pass along the compliment, and we look forward to taking care of you again with Johnny on your next visit.
Always good, I have been using Envision Ford for a couple
of years now and appreciate the staff and techs who always do a great job!
of years now and appreciate the staff and techs who always do a great job!
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by DATTOINESE
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2025 -
Envision Ford of Oxnard responded
Thank you for being a loyal customer and for the kind words! We truly appreciate you choosing Envision Ford over the years, and it means a lot to hear that our staff and technicians continue to deliver a great experience for you.
We look forward to taking care of you for many more years to come!
— Ford of Oxnard Team
He was very friendly, transparent .
I was greeted,, thanked, and called by name. Excellent service.
I was greeted,, thanked, and called by name. Excellent service.
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by Mariasahli805
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2025 -
Envision Ford of Oxnard responded
Thank you so much for the kind words! We love hearing that you were greeted properly, treated transparently, and—most importantly—called by name. That’s exactly the experience our team aims to deliver every time.
We appreciate you choosing us and look forward to taking great care of you again.
— Ford of Oxnard Team
The entire process was swift and hassle-free.
Upon dropping off my vehicle, I provided a detailed description of the issue. From the moment my check-in was finalized, I began receiving updates on
Upon dropping off my vehicle, I provided a detailed description of the issue. From the moment my check-in was finalized, I began receiving updates on the status of my car. I was promptly notified when my vehicle was ready for collection.
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by A65SCORPIO
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We’re happy to hear your visit was quick, easy, and communicated clearly from start to finish. Keeping you updated throughout the process is a priority for our team, and it’s wonderful to know it helped make your experience stress-free.
We appreciate you choosing us and look forward to assisting you again whenever you need us.
— Ford of Oxnard Team
The entire process was swift and hassle-free.
Upon dropping off my vehicle, I provided a detailed description of the issue. From the moment my check-in was finalized, I began receiving updates on
Upon dropping off my vehicle, I provided a detailed description of the issue. From the moment my check-in was finalized, I began receiving updates on the status of my car. I was promptly notified when my vehicle was ready for collection.
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by A65SCORPIO
Verified Customer
Verified Customer
Dec 06, 2025 -
Envision Ford of Oxnard responded
Thank you for taking the time to share this! We’re thrilled to hear your entire service experience was swift, hassle-free, and full of clear communication from start to finish. Keeping you updated every step of the way is something our team takes pride in, and it’s great to know it made a difference.
We appreciate you choosing us and look forward to taking care of you again whenever you need us.
— Ford of Oxnard Team
Grant was lovely and kind.
He was considerate and approachable as well. I appreciate his assistance.
He was considerate and approachable as well. I appreciate his assistance.
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by wendy.dowler
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2025 -
Envision Ford of Oxnard responded
Thank you for sharing this! We’re so glad to hear Grant took great care of you. His kindness, attentiveness, and approachable style are exactly what we want every guest to experience, and he’ll be thrilled to know his efforts made a difference.
We appreciate you choosing us and look forward to helping you again anytime!
— Ford of Oxnard Team
Grant was super helpful and a pleasure to work with.
I will definitely be back.
I will definitely be back.
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by SEAN.M.WORTHINGTON
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2025 -
Envision Ford of Oxnard responded
Thank you for the kind words! We’re happy to hear Grant made your experience helpful and enjoyable — he’ll be thrilled to know he left that impression.
We truly appreciate your trust and look forward to welcoming you back again soon!
— Ford of Oxnard Team