Grace O'Deven
Sales & Service BDC Manager
Les Stanford Buick GMC
21800 Woodward Avenue
Ferndale, MI 48220
2 Reviews
Write a Review2 Reviews of Grace O'Deven
September 25, 2024
They didn’t perform the services they said they did, they are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner issue. When I called them to tell them they didn’t perform the services they said they did, nobody ever returned any of my numerous calls and messages that I left over the course of 5 days. Worst customer service ever from the service team to the service manager since nobody ever called me back to remedy this. They will cheat you by telling you they performed services on your vehicle, when in reality, they don’t! More
Other Employees Tagged: Tammy Cowser, Kevin Maples, Tyray Johnson, Jason Hilts
December 28, 2023
They are very professional, polite, and friendly. They’re very thorough and made sure I didn’t need anything else before I left. They’re very thorough and made sure I didn’t need anything else before I left. More
Other Employees Tagged: Ann Nash, Tammy Cowser, Kevin Maples, Tyray Johnson , Teddy Salazar, Antonio Sbrocca