Grace Grems
Grace Grems at Ed Morse Ford

Grace Grems

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
87 Reviews

Dealership Experience

2 yrs, 3 mos

4.6

87 Reviews

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87 Reviews of Grace Grems

March 18, 2026

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Great service. It was very fast. workers made conversation while I waited for the service to be completed More

by Daltonday96
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Recommend Dealer
Yes

March 13, 2026

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Where short staffed that day, picked my paperwork and took it to cashier for payment More

by WINDUSNICK
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong, Jordan Giese

March 05, 2026

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They took the time to understand my issue. They then were able to fix the problem and deliver the vehicle back to me within a few hours. More

by Author
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Recommend Dealer
Yes

February 22, 2026

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Jordan went above and beyond on my 2022 f150 recall issues. She kept me informed on the status on getting the replacement parts. More

by MAGNUM1FULLRUT
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Giese

February 19, 2026

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Great service department. Work done fast and efficient. Tyler does a great job very knowledgeable and friendly More

by mrgfrog
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Recommend Dealer
Yes

Other Employees Tagged: Tyler

January 16, 2026

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Tyler in the service department went above and beyond when it came to looking at my car and getting recall work completed! Great guy! More

by mrgfrog
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong , Tyler F

January 13, 2026

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Solved the issue quickly and it was covered under warranty! Yeah! Convenient time for appointment. More

by Nora.dwyer51
Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

January 13, 2026

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Got me in and out so quickly. Great job on my oil change. Very happy with the service and quickness More

by jimbartels44
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

January 02, 2026

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I always receive excellent service. The staff is always helpful and friendly. All my service need are taken care of in a timely manner. More

by MEPUDYTAT
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Recommend Dealer
Yes

December 22, 2025

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The Service Team is knowledgeable, friendly & helpful. I really appreciate the shuttle service to work and the car delivery back to work. More

by almandingerm
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

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