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Govaia Larcher
Govaia Larcher at Lexus of Orange County

Govaia Larcher | Page 6

Business Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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333 Reviews
not yet
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333 Reviews

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333 Reviews of Govaia Larcher

August 25, 2022

Dealership Rating
Employee Rating

The service appointment for my new car was quick and the staff was very pleasant. More

by TBRADDOCK10
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Stephen Jean

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Aug 30, 2022

Lexus of Orange County responded

Your feedback means a lot to our team at Lexus of Orange County. Thank you for taking the time to leave us a positive rating. If we can be of any further assistance, please reach out to us for the opportunity to deliver a five-star experience.

August 20, 2022

Dealership Rating

The service dept is terrible. When you bring your car for service, they don’t wash your car. They wash the outside, don’t dry it and they don’t clean the inside. I have had other More

by NGWELLE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Horan

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Aug 26, 2022

Lexus of Orange County responded

Hello, it’s unfortunate to see you are not happy with your recent visit and I apologize for any inconvenience this has caused you. I would appreciate the opportunity to address your concerns and look forward to hearing from you, thank you. Wayne Pfeiffer 845-450-7051 Service Manager

August 18, 2022

Dealership Rating

I had a very good experience with this dealership and would recommend them to others! More

by pvc1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcial Mendoza

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Aug 23, 2022

Lexus of Orange County responded

Hi, thank you for your positive review and recommendation, we appreciate it. Nothing pleases us more at Lexus of Orange County than reading our team provided a very good experience. Let us know if there is anything else we can help you with.

Aug 23, 2022

Lexus of Orange County responded

Hi, thank you for your positive review and recommendation, we appreciate it. Nothing pleases us more at Lexus of Orange County than reading our team provided a very good experience. Let us know if there is anything else we can help you with.

Aug 23, 2022

Lexus of Orange County responded

Hi, thank you for your positive review and recommendation, we appreciate it. Nothing pleases us more at Lexus of Orange County than reading our team provided a very good experience. Let us know if there is anything else we can help you with.

Aug 24, 2022

pvc1223 responded

I certainly intend to have a long and positive relationship with this dealership going forward!

August 18, 2022

Dealership Rating
Employee Rating

This is my first experience with Lexus and I couldn’t be more pleased to have such a supportive team at Lexus navigating my maintenance needs!!! I am thankful for this team of professionals that always prov More

by katie.nivins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Terrel Moore, Mike Jaloudi

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Aug 18, 2022

Lexus of Orange County responded

Lexus of Orange County is glad to have you as a valued customer, Kaite! Our Service Department takes great pride in providing pleasing experiences and professional interactions. We look forward to offering you more VIP treatment for your future automotive needs.

August 04, 2022

Dealership Rating

Everyone there was very helpful. Had a great experience. Will definitely come back for a new purchase. More

by centenosonia100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz , Wilfredo cruz

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Aug 06, 2022

Lexus of Orange County responded

Thank you for taking the time to share your five-star review. We at Lexus of Orange County appreciate your business and look forward to being of further assistance when needed.

July 30, 2022

Dealership Rating
Employee Rating

Awesome customer service from Josh! He was most personable and knowledgeable about the vehicles and helped to find us our dream car! More

by SN625
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Narain

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Jul 31, 2022

Lexus of Orange County responded

Hello, Our Sales Team would like to thank you for choosing us here at Lexus of Orange County to help you find your dream car. Congratulations and let us know if you need us down the road.

July 29, 2022

Dealership Rating
Employee Rating

Thi is the best customer service and prospective buyer treatment than any other place I have visited. More

by CSDANIELTORRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz, Stephen Jean, Tyler Figueroa

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Jul 30, 2022

Lexus of Orange County responded

Thank you for taking the time to leave us this wonderful review, we here at Lexus of Orange County appreciate it. Nothing pleases us more than reading how much you enjoyed working with our Sales Team. We look forward to welcoming you back for any future needs.

July 29, 2022

Dealership Rating
Employee Rating

Everyone is so kings and professional. They keep you updated every step of the way. The work is impeccable. More

by z2949
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Chris Nenning, Stephen Berkowitz

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Jul 30, 2022

Lexus of Orange County responded

Thank you for your five-star review. We are pleased to learn our Service Team was kind and professional while ensuring you enjoyed a positive dealership experience. If we can be of any future assistance, please don't hesitate to contact us at Lexus of Orange County.

July 29, 2022

Dealership Rating
Employee Rating

From purchase through all scheduled service, this location has been extremely professional and accommodating. Facility is well managed and staff are all welcoming and pleasant. More

by RDRNYS
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jean

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Jul 29, 2022

Lexus of Orange County responded

We here at Lexus of Orange County appreciate you taking the time to leave us a five-star review. Our Service Team will always be here to assist with any future needs. Come back and visit us again soon.

July 26, 2022

Dealership Rating
Employee Rating

Nice clean place with a good selection of cars. My salesman was very professional. Glad I went there. More

by Greendriver23
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua

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Jul 27, 2022

Lexus of Orange County responded

Hello, we're pleased to see you had a great experience while visiting. Let us know if there is anything we can help with in the future!

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