Gordon Li
Gordon Li at Wondries Toyota
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Gordon Li

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
319 Reviews
4.7

319 Reviews

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319 Reviews of Gordon Li

November 25, 2024

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Employee Rating

Todd and Kanika always listen to you. They always keep the customer informed of other things that need to be addressed or fixed. They keep you updated on the progress and call you if your More

by GREGORYMIYATA8
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Todd Tamaki

November 21, 2024

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It's always a great experience taking my Toyota to Wonderies. Staff is always friendly and helpful. More

by BRANDONLY
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Wondries Toyota responded

Brandonly, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as our customer.

November 21, 2024

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My rating is on YELP. Horrible dealership and I will never go there again. End of story More

by Steph268
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 21, 2024

Wondries Toyota responded

Steph268, thank you for servicing with us and providing feedback. We apologize you were inconvenienced while servicing. You are welcome to reach out to the Service Drive Mgr or Customer Relations Mgr at any time while on property or after if you would like assistance 626-289-8000. We appreciate your business and value you as a customer.

November 19, 2024

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Employee Rating

Great service and advise . Gordon is a friendly and detail person for explanating the serivce. More

by ANTHONY@USNCI.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 20, 2024

Wondries Toyota responded

Anthony@USNCI.com, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience with Advisor Gordon. We appreciate your business and value you as our customer.

November 19, 2024

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Employee Rating

They have good service, and they very nice to customers, I will continue to choice Wondries Toyota . More

by JENNYWEI888
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 20, 2024

Wondries Toyota responded

JennyWei888, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and look forward to serving you again as you have need.

November 18, 2024

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Employee Rating

My experience was great! I liked that the staff was polite and courteous. The staff listened to my concerns and were able to address them. More

by HERIME0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Wondries Toyota responded

Herime0509, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 15, 2024

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Employee Rating

Why do you say I broke the air conditioner? Why do you want to defraud a poor person like me? More

by LOR516
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Nov 19, 2024

Wondries Toyota responded

LOR516, thank you for servicing with us and providing feedback. Please contact our Service Drive Mgr, John Kan 626-289-8000 to discuss your Air Conditioning concern in further detail. We appreciate your business and value you as a customer.

November 15, 2024

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Employee Rating

My only complaint is having to wait 3 1/2 hours at the dealer for service. I am 82 years old & had no ride home. They need to reinstate the ride home. More

by Nancyladonlewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Wondries Toyota responded

Nancyladonlewin, thank you for servicing with us and providing feedback. We are sorry to hear that service waiting time was inconvenient. Next time, feel free to check with the Service Drive Mgr, John Kan in person or by phone. We appreciate your business and value you as a customer.

November 14, 2024

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Employee Rating

All staff members in Toyota especially Sergio treated us with the upmost respect. My salute to them for helping me purchase my brand new car!!!. Also for their great customer service!! More

by breeziialbarran30
Recommend Dealer
Yes
Nov 15, 2024

Wondries Toyota responded

breeziialbarran30, thank you for your purchase and service business. We are happy to hear that Sergio and our team members have served you with excellence. We appreciate your business and value you as our customer.

Nov 15, 2024

Wondries Toyota responded

breeziialbarran30, thank you for your Sales and Service business. We are happy to hear that Sergio and team members served you with excellence. We appreciate your business and value you as our customer.

November 12, 2024

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Employee Rating

Angelo and Issac were great help during my service and I was very happy of how quick and efficient the service was More

by princesspowie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Wondries Toyota responded

PrincessPowie1, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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