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Gloria Gallardo
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152 Reviews
Languages Spoken
English
Spanish
152 Reviews
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152 Reviews of Gloria Gallardo
January 31, 2025
Customer service is not measured when things go right but really measured if things go wrong and how it is handled. Our salesman JD Graham handled our crazy situation in the best way he possibly could and re really measured if things go wrong and how it is handled. Our salesman JD Graham handled our crazy situation in the best way he possibly could and really stepped up to make sure that in the end we left happy customers and excited again about our purchase. It's a long story of just confusion and frustration on our ordered Z06 but all was handled professionally, and we are very happy with our purchase. JD and everyone else we worked with (managers , finance , detail etc) stepped up and got the job done. In the end we even got a call from the owner to make sure all was good. We will for sure reach out and hope to purchase another vehicle from them again in the future. We look forward to enjoying our Z06 for years to come and are thankful to have worked with Emich Chevrolet to make it happen for us. More
by southdock24
Other Employees Tagged: JD Graham
January 28, 2025
Grant, Sam, and Gloria went above and beyond to make sure I was able to get the car I needed with all the features I wanted. They helped work out an amazing trade in for my vehicle and stayed late to make su I was able to get the car I needed with all the features I wanted. They helped work out an amazing trade in for my vehicle and stayed late to make sure I was happy. This was the best car buying experience I’ve ever had. Really classy, nice, hardworking people! More
by jkt452
Verified CustomerOther Employees Tagged: Grant Cooprider, Sam Mittan, Grant Aslin
January 19, 2025
Tony and Joel were fantastic to deal with. We also spoke with Angel and Gloria and they were very friendly as well. It was a very easy deal. We also spoke with Angel and Gloria and they were very friendly as well. It was a very easy deal. More
by JPelletier
Other Employees Tagged: Joel Rangel, Angel Renovato, Tony Silva
January 18, 2025
I had a great experience at Emich and Tony Silva was my salesperson. He went above and beyond ! salesperson. He went above and beyond ! More
by suzanne9
Other Employees Tagged: Joel Rangel, Tony Silva
January 01, 2025
Nora Tellez was a great sales person. I will definitely being referring people her way!! I will definitely being referring people her way!! More
by melrod28
Other Employees Tagged: Mike Jendreas, Nora Tellez, VICTOR RIVERA-SOTO
December 14, 2024
John was extremely helpful and attentive. He made the buying process quick and easy. The agreed upon price was never changed or altered and I found emich to be very forthright. Thank you Emic He made the buying process quick and easy. The agreed upon price was never changed or altered and I found emich to be very forthright. Thank you Emich! More
by drew46
Other Employees Tagged: John Baril, Sam Mittan, Esmeralda Benitez
December 13, 2024
Alex and Gloria were great, they both demonstrated good customer service. They made me feel welcomed! customer service. They made me feel welcomed! More
by yvttp
Other Employees Tagged: Alex Castaneda
December 08, 2024
I recently purchased a used car from Emich and my experience was a mixed bag. The salesman, Alejandro was excellent. He was knowledgeable, friendly, and made the car-buying process smooth. However experience was a mixed bag. The salesman, Alejandro was excellent. He was knowledgeable, friendly, and made the car-buying process smooth. However, my interaction with the financial manager/general manager was a different story. When I declined the warranty protection option, which was priced at $3800, he became rude and dismissive. I found his attitude to be unprofessional and off-putting. Despite the financial manager's behavior, I would still recommend Emich to others, primarily due to the excellent service provided by Alejandro. However. I hope the dealership takes steps to address the financial manager's behavior and provides better customer service in the future. Rating: 3.5/5 stars Would I recommend this dealership? Yes, but with caveats More
by erniemartinez40
Other Employees Tagged: Mike Jendreas, Nora Tellez, Sam Mittan, Alex Castaneda
December 04, 2024
Great communication, friendly salesman, straightforward pricing. Smooth sales process. Appreciate that they weren't pushy. pricing. Smooth sales process. Appreciate that they weren't pushy. More
by gmariecastillo
Other Employees Tagged: John Baril
December 03, 2024
Great experience. Skylar was so patient and really helped make this a painless process. Thank you Skylar!! Skylar was so patient and really helped make this a painless process. Thank you Skylar!! More
by home-tlc
Other Employees Tagged: Skylar Buchanan
