Gloria Gallardo

John was extremely helpful and attentive. He made the buying process quick and easy. The agreed upon price was never changed or altered and I found emich to be very forthright. Thank you Emic He made the buying process quick and easy. The agreed upon price was never changed or altered and I found emich to be very forthright. Thank you Emich! More

by drew46 Verified Customer Verified Customer

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Alex and Gloria were great, they both demonstrated good customer service. They made me feel welcomed! customer service. They made me feel welcomed! More

by yvttp Verified Customer Verified Customer

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I recently purchased a used car from Emich and my experience was a mixed bag. The salesman, Alejandro was excellent. He was knowledgeable, friendly, and made the car-buying process smooth. However experience was a mixed bag. The salesman, Alejandro was excellent. He was knowledgeable, friendly, and made the car-buying process smooth. However, my interaction with the financial manager/general manager was a different story. When I declined the warranty protection option, which was priced at $3800, he became rude and dismissive. I found his attitude to be unprofessional and off-putting. Despite the financial manager's behavior, I would still recommend Emich to others, primarily due to the excellent service provided by Alejandro. However. I hope the dealership takes steps to address the financial manager's behavior and provides better customer service in the future. Rating: 3.5/5 stars Would I recommend this dealership? Yes, but with caveats More

by erniemartinez40 Verified Customer Verified Customer

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Great communication, friendly salesman, straightforward pricing. Smooth sales process. Appreciate that they weren't pushy. pricing. Smooth sales process. Appreciate that they weren't pushy. More

by gmariecastillo Verified Customer Verified Customer

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Great experience. Skylar was so patient and really helped make this a painless process. Thank you Skylar!! Skylar was so patient and really helped make this a painless process. Thank you Skylar!! More

by home-tlc Verified Customer Verified Customer

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Was a great experience from start to finish. Thank you so much to John and Seth- very responsive, personable, took good care of us. And special kudos to Gloria in finance. She was amazing! Thank you so much to John and Seth- very responsive, personable, took good care of us. And special kudos to Gloria in finance. She was amazing! More

by sharon.binder Verified Customer Verified Customer

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Really professional made me feel welcome. The complete experience was great. Would recommend this to anyone. The complete experience was great. Would recommend this to anyone. More

by dandmbrack Verified Customer Verified Customer

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JD and the team were very prompt and able to answer all of my questions. of my questions. More

by hellokittyjkl Verified Customer Verified Customer

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Great experience considering how stressful needing a car can be. Japheth, Tony, and Gloria were an amazing team and really helped make the process easier for us. We will be back and be referring people here can be. Japheth, Tony, and Gloria were an amazing team and really helped make the process easier for us. We will be back and be referring people here. More

by kayla.portillo Verified Customer Verified Customer

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Upon arriving they made me feel comfortable & welcomed. Both Alex and Gloria worked with me to stay within my budget and get me a great deal! Both Alex and Gloria worked with me to stay within my budget and get me a great deal! More

by nallelyt Verified Customer Verified Customer

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