Glenn Wood
Glenn Wood at Lenoir City Ford, Inc.

Glenn Wood

General Manager

Lenoir City Ford, Inc.

775 US-321
Lenoir City, TN 37771

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Glenn Wood

July 17, 2025

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Employee Rating

They’re crooks who’s word mean nothing! Pete was nice and professional but that’s about it More

by tevans8
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jul 17, 2025

Lenoir City Ford, Inc. responded

Hello TEVANS8...I am glad we were able to help your grandson out. It has always been our policy to offer extended coverage to our consumers so they may protect their investment. In this instance, because your relative was purchasing a high mileage truck, we stressed the importance of purchasing such a plan so if he were to have any issue, then he would have the warranty coverage, so he would not have to come out of pocket for a repair. We even shared the cost for average repair expenses during the 1st year of ownership for those who do not purchase any protection. You persuaded the actual buyer to NOT purchase the coverage for his truck after we urged him to 3, or 4 times. I understand you may feel a little guilty over telling him not to purchase the coverage and then he ended up with a problem, but your displaced anger is inappropriate in a public forum and does not shed a positive light on you. We cannot be held accountable for your decision to advise someone else on how to protect, or not protect their property. The GM who you gave 2 stars, went over and above covering $3,000 of the repairs for the truck, and over allowed on the trade value so we could help him trade into another truck with lower mileage and this time he didn't listen to you...he did buy extended coverage which means he now has peace of mind protection. When your grandson left this time he was extremely happy, so your feedback here is completely discredited, though we do understand your frustration...it has not been a picnic for us either.

July 13, 2025

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The staff is easy to work with and they are willing to work with you. More

by Oddiie
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Recommend Dealer
Yes

Other Employees Tagged: David Bentley

June 28, 2025

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Extremely professional staff. Great understanding of what I was looking for in a vehicle. Very responsive and respectful of my time. More

by TECK77
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Recommend Dealer
Yes

June 17, 2025

Dealership Rating
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Great dealership! Wouldn't go anywhere else for a vehicle! Pete has always been so nice! Same with everyone there! Hopefully, we won't need a new vehicle anytime soon, More

by tnzookeeper
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Recommend Dealer
Yes

June 07, 2025

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Best Ford dealership around, friendly service, prompt service and delivery. Best prices around. Very happy with all my ford truck purchases. More

by ECICONSTRUCTION
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Recommend Dealer
Yes

June 07, 2025

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Employee Rating

I drove down from NY for the perfect vehicle. Pete Clay looked out for me!! Everyone was extremely friendly. I highly recommend Lenoir City Ford. More

by SPOOLE0013
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Purchase Time
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Recommend Dealer
Yes

May 30, 2025

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Judy in the service department was an absolute beast! No one ever wants to buy tires, but Judy made tire buying as enjoyable as it could be! Great dealership and even better customer service! Great More

by Gary
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Service Time
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Recommend Dealer
Yes

May 29, 2025

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This place is a rip off. They sell warranties and then they won’t honor any part of them. I would avoid this place like the plague. More

by Bpdirtrider
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

May 16, 2025

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Employee Rating

Great Service and Knowledgeable Staff. I would highly recommend Lenoir City Ford t friends and family! More

by cathywood1
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 11, 2025

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Employee Rating

Staff was great. Easy buying experience, no pressure or hidden fees. Talked with numerous other dealers and they don’t even come close to Lenoir City Ford. More

by jbwood003
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Recommend Dealer
Yes
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