Glenn Wood

This is THE PLACE I shop for cars! I trust the business & the great people that are associated with it! I trust the business & the great people that are associated with it! More

by trycoffee Verified Customer Verified Customer

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I love my new Ford Escape! All the Ford were in tune to my concerns & questions on Ford Automobile "trade-in" experience: Cecil, Mac, & the new finance guy. I am happy with th All the Ford were in tune to my concerns & questions on Ford Automobile "trade-in" experience: Cecil, Mac, & the new finance guy. I am happy with the Ford products & their service. More

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Lenoir city ford is the Best dealership, the best service and the best prices around and the best prices around More

by JOHN@ECI-KW.COM Verified Customer Verified Customer

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I buy and sell with Lenoir city ford. They are fair and honest and I like how they do business. They are fair and honest and I like how they do business. More

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We had a fantastic experience here. Pete Clay took great care of us, answered all our questions, and we felt great driving off the lot. Even after the sale, he was still in touch to mak Pete Clay took great care of us, answered all our questions, and we felt great driving off the lot. Even after the sale, he was still in touch to make sure we felt good about the car and is always ready to answer any questions we have. We will definitely be back the next time we're in the market for a car. More

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Working with Cecil and Sonny was the BEST buying experience I ever had. I without a doubt. I would recommend Lenoir ford above any other Dealer hands down!!! I want to thank everyone involved in th experience I ever had. I without a doubt. I would recommend Lenoir ford above any other Dealer hands down!!! I want to thank everyone involved in the sale of my new F250 SD diesel. More

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Dealership was kind, courteous, and extremely efficient. My salesman. Pete was extremely efficient and a joy to work with. My salesman. Pete was extremely efficient and a joy to work with. More

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I had a great buying experience with the North city Ford, and they made the process smooth seamless and as easy as new car buying can be! I highly recommend this team! and they made the process smooth seamless and as easy as new car buying can be! I highly recommend this team! More

by TSCOTTJONES Verified Customer Verified Customer

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I’m 17 years old and bought my first truck here. I got a used 2018 f-150 65k miles. It was absolutely perfect! My salesman was very helpful at first but during my test drive me misinformed me of a n I got a used 2018 f-150 65k miles. It was absolutely perfect! My salesman was very helpful at first but during my test drive me misinformed me of a noise the truck was making. I asked him what the noise was and he told me that the sound was the new tires, and that it would go away. He showed me the papers of the truck saying it had an “off the charts score”. Therefore I bought the truck believing there was nothing wrong. The sound didn’t go away after a week of having the truck, and I could clearly tell there was something wrong with it. When I reached out to my salesman about the issue he told me to bring it in and have them look at it. I contacted the service department about the issue and they told me they would fix it for free due to it being missed on the inspection. I waited two weeks for an appointment. When I brought it in on my appointment day, it took 5 days for it to be touched, after being told I would be put on priority. They contacted me on the 5th day saying my rear end needed replacing and that it was going to cost me $5.4k. They changed their mind on fixing it for free. I confronted my salesman about the issue and was left on read without any response still to this day. I didn’t feel like my problem was taken seriously by anyone in the service and sales department. I contacted everyone and anyone I could to get the issue resolved. Thankfully the general manager immediately fixed the problem and apologized. I’m very thankful for the resolve, however extremely disappointed in the sales department. More

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Lenoir City Ford sold me a very good car for my granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other de granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other dealerships in this area! The sales people are courteous and actually NICE to each other as I have experienced really “cut throat “ dealerships in this area! I will definitely deal with the good people at Lenoir City Ford the next time I need to purchase a reliable vehicle for a grandchild! Many thanks to Lenoir City Ford! More

by MCFOXX2GO Verified Customer Verified Customer

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