Glenn Koppin

I couldn’t not be more impressed with the amazing customer service I received from Morries Ford, Buffalo, MN. I was there looking at vehicles to purchase with my daughter when I found myself in a v customer service I received from Morries Ford, Buffalo, MN. I was there looking at vehicles to purchase with my daughter when I found myself in a very difficult situation. At the end of our visit and we were ready to leave my truck wouldn’t shift into gear preventing me from driving it. Somewhat of an embarrassing situation to say the least, but I knew I needed to seek assistance from their service department. After explaining my situation to Tom their Service Shop Manager he took immediate action to help me out. He introduced me to the shop foreman, Scott who immediately conducted an electronic diagnostic test, found the issue and completed the repair within 45-50 minutes. Although their shop was busy and they certainly could have told me they were too busy to look at it but they did everything in their power to help me out. I would highly recommend this organization to anyone. I would like to thank Tom, Scott, and Tou, Service Advisor who wrote a service ticket, explaining costs, and welcomed me to wait my a comfortable waiting area with refreshments to make my experience comfortable. I have never received such wonderful service ever. I’ve purchased vehicles from Morries, Buffalo in the past and plan to make myself a life time customer. Thank you! More

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I purchased my new Ford Escape at Morrie’s Ford in Buffalo. My salesman, Glenn Koppin, was very knowledgeable and a great help. He answered all my questions and helped me place my order for an Escape Buffalo. My salesman, Glenn Koppin, was very knowledgeable and a great help. He answered all my questions and helped me place my order for an Escape that would be made to my specs. My new car came in weeks early and just recently I was able to pick up my new Escape. Glenn was especially patient in taking his time explaining to me the many features of my new car, such as how to maneuver around the screen to control such things as the temp. to my liking. The part of the screen showing cars or people behind me in a parking lot is very helpful. Glenn was a great and knowledgeable salesman for me. All of those working at Morrie’s Ford are pleasant and kind to work with. More

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I have bought three vehicles over the years and had a great experience each time! great experience each time! More

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Very good experience. I was able to get immediate attention, and the salesperson was patient and helpful. I have purchased vehicles at this location before, and would go I was able to get immediate attention, and the salesperson was patient and helpful. I have purchased vehicles at this location before, and would go back again. Love the small town attitude! More

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Salesman Glenn Koppen was polite and helpful. Glenn knew the inventory and we we able to find the perfect vehicle in a relatively short time. . A pleasure to do business with Glenn knew the inventory and we we able to find the perfect vehicle in a relatively short time. . A pleasure to do business with More

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I was warmly greeted as I entered the showroom floor and received help promptly. Everyone was happy to help and answer any questions that I might have. Great, buying experience. received help promptly. Everyone was happy to help and answer any questions that I might have. Great, buying experience. More

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Smoothest new buy yet. No issues at all. New sales guy did a great job No issues at all. New sales guy did a great job More

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Was happy with the dealership and the experience. Overall was good experience. Went above an beyond on a fender dent thank you! Overall was good experience. Went above an beyond on a fender dent thank you! More

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Glenn was great to work with. Looking forward to traveling in my 2020 Ford Edge Looking forward to traveling in my 2020 Ford Edge More

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The dealership was easy to work with and honored our trade value for an extended period. Prices can't be beaten by other dealerships. trade value for an extended period. Prices can't be beaten by other dealerships. More

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