Glenn Davis | Page 55

After searching for months for a used BMW 745 Li, I discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I re discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I received over the phone. When I arrived at the dealership, the excellent customer service continued, as Howard had the vehicle parked right out front waiting for me. Inside, every staff member that I encountered made me feel welcomed, never pressured to buy. I was especially impressed with the fact that William took the time to thoroughly explain how to operate the different features of the vehicle before I drove off the lot. I've had my vehicle for a week now, and I'm completely satisfied with my purchase so far! More

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We ended up buying a escalade from Jolyn after he work on getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted More

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Salesperson was helpful in providing information about the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I was being pressured to make a decision. Once I decided to buy, the sale moved along swiftly and I had the car the next day. I highly recommend this dealership for the knowledgeable staff, the friendliness of communication, and the many wonderful dealer benefits provided to customers after the purchase. More

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I found a used vehicle online and went to the Kelly website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone number to call anytime and she e-mailed me additional information on the vehicle. We made arrangements to see the vehicle ( I am 2 hours away). Julie test drove the vehicle herself to make sure it was fine, discovered an issue, and asked me to delay my visit until they could make sure the vehicle was OK. The next day the issue was resolved, we looked at the car and bought it. Everyone at the dealer was very friendly and helpful, especially Julie. She made us feel very comfortable and welcome. Glenn was very accommodating of my request to use my local credit union for financing and I was able to take the car home the same day. I would definitely recommend this dealer to my friends. More

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This was the quickest deal I have ever been involved with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fai with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fair as well. Financing was done to my liking and amazingly they sent us driving back to New York State with our new car the same day-quite unexpectedly. The staff was creative and proactive and friendly. The owner was available for quick decisions as well . Very positive. I recommend them highly. More

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I would give this dealership a 10 (EXCELLENT). Thank you for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. How for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. Howard the sales person was very friendly, accommodating and treated us with respect. We were able to test drive the vehicle (2011 2-door CTS Coupe) before buying. The vehicle is a beautiful, luxury smart car. Very smooth transaction with no stress. Would definitely buy from this dealership again and spread the word about the excellent overall experience. Dealt with Howard in sales, Allen for trade and Glenn in finance. Everyone very professional. To our surprise we also met the owner who introduced himself. No other dealership does that. More

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We are please to give a rating because of the courteous service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financia service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financial process, we were engaged in paperwork with Sarah Denton and Glenn Davis. They were very helpful and hospitable. Buying a car at Kelly Cadillac was a pleasant experience. We felt confident that we made a great purchase there! Thanks for asking, David & Sylvia Weit More

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Everyone at the dealership was very helpful and friendly. Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, w Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, who knew the vehicle inside and out. She took us through every aspect of the SRX and it's many features. She made sure we understood all about it. She went above and beyond, even setting up our preferences and helping with the Onstar account. It doesn't get any better than that. Thanks Julie!! Glenn did a great job handling the paperwork, going over all the forms in detail and he made it quick and easy. We also met Allen, the sales manager who gave us a great deal on our trade; Geoff Kelley, the owner; and Lynn Yoder, the service manager. Everyone we met on the staff was very pleasant and courteous. We would highly recommend Kelly Cadillac to anyone. It's the BEST car buying experience we've ever had. We love our new SRX... More

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Julie was one of the best car sales associates we have met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremel met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremely thorough when we took delivery. She went above and beyond to make sure the settings were made to my preference, explained in detail all the features of the vehicle and sure makes me feel like I can call her anytime I have a question. In addition to Julie, we received friendly greetings from the manager and other employees in the showroom. The paperwork was efficiently handled by Glenn Davis. The whole dealership is clean and modern and easy to access off the highway. I could not be happier with my new SRX! More

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I called this dealership last Saturday because my Saturn Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was closing in a half an hour. When we arrived, we were informed that Enterprise Rent a Car was closed and we did't know what to do. Graham then said he would give us a car free of charge to drive while ours was being repaired. Not only did he give us a car to drive, he gave us a 2012 CTS-Sweet! my husband and I fell in love with the Cadillac. When I spoke to Graham on Monday, we talked about what was wrong with my car and I expressed an interest in having a salesperson call me. This is where Julie Gardner came into the picture. I spoke with her Monday night, Tuesday we told her exactly what we wanted and they didn't have it on their lot. They located what we found and this is Thursday and I already have my new car! Great service from beginning to end. I will never buy a car anywhere else! More

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