Glen Dalton

Finally let go of a 2003 "old faithful" and purchased my first, brand new, Subaru. It was a pleasure working with Nate, Glen & the CitySide team and I couldn't be happier with my new car! While I haven't first, brand new, Subaru. It was a pleasure working with Nate, Glen & the CitySide team and I couldn't be happier with my new car! While I haven't taken advantage of the opportunity just yet, they've been very proactive about reaching out to see if I needed additional assistance while getting acquainted with all the new features. Start to finish, it's been a great purchasing experience. Good job CitySide ~ and thank you, Nate, for your attention and assistance throughout the process! More

by JWIGGIN0 Verified Customer Verified Customer

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The team was great. Nate was wonderful to work with, he was very helpful and patient finding something that worked for me. Eric was great as well and walked me through e Nate was wonderful to work with, he was very helpful and patient finding something that worked for me. Eric was great as well and walked me through everything I needed and answered all my questions. More

by trott.samantha Verified Customer Verified Customer

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Staff were professional and knowledgeable. Ryan was helpful during the buying process and in reviewing features once I bougth the car. Ryan was helpful during the buying process and in reviewing features once I bougth the car. More

by BETH02180 Verified Customer Verified Customer

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Mark Lidano was VERY helpful with the process of the purchase of our new Outback Premium purchase of our new Outback Premium More

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Purchase process worked well so we were able to get new car quickly. Big Thanks! car quickly. Big Thanks! More

by HENRY.OGILBY Verified Customer Verified Customer

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Had a great experience. We needed a quick and streamlined process and the whole team was very accommodating. Mark was fantastic to work with. We needed a quick and streamlined process and the whole team was very accommodating. Mark was fantastic to work with. More

by larocque.nicholas Verified Customer Verified Customer

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I was very disappointed with the overall purchase experience. It started off well, our salesperson, Ryan S. seemed pleasant and knowledgeable. We agreed to purchase a 2024 Outback that Ryan represe experience. It started off well, our salesperson, Ryan S. seemed pleasant and knowledgeable. We agreed to purchase a 2024 Outback that Ryan represented on multiple occasions had been owned only by Cityside and used only as a 'loaner'. When we got to the dealership to complete the transaction things started to go very badly. First when we went to sign the Title document I noticed a different owner's name on the title. Apparently the vehicle has been owned by an individual for about a year and then come into the possession of Cityside. When I queried Ryan, he said that it must have been a mistake, but no big deal. Well to me it was a big deal, I wasn't planning on buying a 'used car'. It raised a lot of questions in my mind like, why was the car turned in after only ten months of use, etc. At that point I asked to see the car again. I noticed a fairly big scratch on the rear quarter panel. That had never been mentioned to me. Again, Ryan said, no big deal, but it was a big deal to me. Then I asked if Cityside could fix the scratch and I was told that they did not do that at the dealership. I was offered some touch up paint and a $500 discount. I was so frustrated by that point, I had already spent hours at the dealership that I agreed to that offer and signed the papers. There were at least 2 other mistakes, that further enhanced my disappointment. And to put icing on the cake, there was no follow up. I remain very disappointed. I have, for now, not gone any further, e.g. posting this review on social media. But I feel like I was deceived and received very poor service. I would like some remediation. More

by sblum01 Verified Customer Verified Customer

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In September I bought a car from Cityside Subaru and there were unexpected bumps with the car, and over the next two months the team at Cityside went to great lengths to secure that I had a car I was ha there were unexpected bumps with the car, and over the next two months the team at Cityside went to great lengths to secure that I had a car I was happy with. Suffice to say I would now not go to any other Subaru dealer or for that matter to any other car dealer than Cityside-they were that fantastic. Ryan the product specialist was by far the best salesperson I have ever worked with -available at every turn, and Bredan and Adam in service were thorough and helped this uneducated car person understand; they were attentive and relievable. Glenn was outstanding, Michela made financing smooth and painless (and cost effective) and Nathan White was true to his word and loyal to a loyal customer. They are simply the best. And I am extremely happy with my 2025 Forrester! More

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Very good experience. Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; finan Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; financial was also handled very efficiently. More

by lkoppelg Verified Customer Verified Customer

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This was a terrific experience. I truly hate buying cars, but Marco and Glen made it easy. I truly hate buying cars, but Marco and Glen made it easy. More

by MORAN1 Verified Customer Verified Customer

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