Great service, great communication, overall really great
experience. I would highly recommend this dealer to all
experience. I would highly recommend this dealer to all
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by shawn96
Verified Customer
Verified Customer
Jun 29, 2025 -
Hardin Buick GMC responded
Thank you for your fantastic review, Shawn! We're thrilled to hear you had a great experience with Hardin Buick GMC. Your kind words about our service and communication mean a lot to us.
We truly appreciate your recommendation and look forward to seeing you again soon!
Sincerely,
Hardin Buick GMC Team
Both Woody and Jesse were great to work with.
Was not especially pleased with the dealer add-ons that I had no say about. In general, a good overall experience
Was not especially pleased with the dealer add-ons that I had no say about. In general, a good overall experience
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by dales1952
Verified Customer
Verified Customer
Jun 22, 2025 -
Hardin Buick GMC responded
Thank you for your feedback! We're glad to hear that you had a good experience with Woody and Jesse at Hardin Buick GMC. We also appreciate your comments about the dealer add-ons and understand how important it is for our customers to have a say in their purchases. If there’s anything more we can do to enhance your experience, please feel free to reach out. We hope to see you again soon!
Sincerely,
Hardin Buick GMC Team
Terrible Experience – Be Cautious
I leased a vehicle
from Hardin on May 2, 2025, and over 30 days later, my trade-in still hadn’t been paid off — until I followed up repeatedly. When payment was finally
from Hardin on May 2, 2025, and over 30 days later, my trade-in still hadn’t been paid off — until I followed up repeatedly. When payment was finally processed, the payoff amount was nearly $1,200 short of what was agreed upon in my contract.
This experience has been frustrating, time-consuming, and unprofessional from start to finish. I had to monitor the process myself and follow up multiple times — something no customer should have to do after a signed deal.
Even worse, Manager Giovanni Yanez and Finance Manager Talia were caught attempting to short the payoff. Thankfully, I reviewed everything closely. But had I not, I would have been left covering the difference.
If you’re considering doing business with Hardin, triple-check every document and number. My experience was nothing short of a nightmare, and I strongly urge management to re-evaluate their internal accountability.
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by hootan
Jun 03, 2025 -
Hardin Buick GMC responded
Dear Hootan,
We apologize for any misunderstanding regarding the trade payoff. As we discussed the next payment on your trade was setup on autopay and your lender pulled your next payment before our payoff check was received by them. Therefore, we would be issuing you a refund check of $1,122.98.
Once again, we do apologize for any inconvenience or miscommunication. We will be more than happy review with you all detailed information if you like as customer satisfaction is our # 1 priority.
You can reach us at (714)635-2020 ext. 476
Entire team was welcoming and made my experience great!
Jim was excellent and extremely knowledgeable which I really appreciated!!
Jim was excellent and extremely knowledgeable which I really appreciated!!
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by jason.marcus
Verified Customer
Verified Customer
May 27, 2025 -
Hardin Buick GMC responded
Thank you for your wonderful review, Jason! We’re thrilled to hear that our team, especially Jim, made your experience at Hardin Buick GMC great and that you found him knowledgeable. The team truly appreciates your kind words and looks forward to welcoming you back in the future!
Sincerely,
Hardin Buick GMC Team
Great dealer to come too, will recommend my family and
friends to come check it out if they need a new or used car.
friends to come check it out if they need a new or used car.
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by s.mbermudezlogistics
Verified Customer
Verified Customer
May 19, 2025 -
Hardin Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Hardin Buick GMC. Your recommendation means a lot to us, and we look forward to assisting your family and friends with their car needs in the future. Come visit us again soon!
Sincerely,
Hardin Buick GMC Team
Pleasant experience, santos spoke my language and was
accommodating and straightforward. I couldn’t be happier with my purchase. Also sold my Honda civic 2020 to Hardin Buick for a reasonable price.
accommodating and straightforward. I couldn’t be happier with my purchase. Also sold my Honda civic 2020 to Hardin Buick for a reasonable price.
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by josemuniz2687
Verified Customer
Verified Customer
Other Employees Tagged:
Santos Valencia
May 13, 2025 -
Hardin Buick GMC responded
Thank you for your wonderful review! We're delighted to hear that you had a pleasant experience with Santos at Hardin Buick GMC. It's great to know that he could communicate effectively and accommodate your needs. We're also pleased that you received a reasonable price for your Honda Civic. We truly appreciate your business and look forward to serving you again in the future!
Sincerely,
Hardin Buick GMC Team
Unprofessional and Rude.
Unprofessional. Rude finance manager or closing manager whatever he was .
Unwilling to work with customers to make a deal.
Unprofessional. Rude finance manager or closing manager whatever he was .
Unwilling to work with customers to make a deal.
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by nydfigueroa03
Verified Customer
Verified Customer
May 12, 2025 -
Hardin Buick GMC responded
Thank you for sharing your experience with us. We understand your frustrations regarding the interaction you had with our finance manager at Hardin Buick GMC. We strive to provide a positive experience for all our customers, and we appreciate your feedback. If you'd like to discuss this further, please feel free to contact us directly. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience.
Sincerely,
Hardin Buick GMC Team
Great experience.
Very fast transaction. Truck has been great so far. I'd use the dealership again.
Very fast transaction. Truck has been great so far. I'd use the dealership again.
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by scott@danielfamily.com
Verified Customer
Verified Customer
May 03, 2025 -
Hardin Buick GMC responded
Thank you for your review, Scott! We're glad you had a great experience with us at Hardin Buick GMC and that your truck is serving you well. We appreciate your support and look forward to assisting you again in the future. Safe travels!
Sincerely,
Hardin Buick GMC Team
Great dealership they had the truck that I wanted and
needed. I got a good price.
needed. I got a good price.
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by Steveandsophia
Verified Customer
Verified Customer
Apr 20, 2025 -
Hardin Buick GMC responded
Thank you for your wonderful review! We are thrilled to hear that you found the truck you wanted at Hardin Buick GMC and that you were pleased with the price. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Hardin Buick GMC Team
Honestly don’t even know where to begin.
This dealership and David especially treated me so well there. It was honestly the best car buying experience I’ve ever had. I definitely plan on com
This dealership and David especially treated me so well there. It was honestly the best car buying experience I’ve ever had. I definitely plan on coming back someday to buy another from because I’m telling you they are on it and treat you very well and honestly try to get you the best deal that works for everyone. 10/10 recommend.
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by gabriel.perez127
Verified Customer
Verified Customer
Apr 17, 2025 -
Hardin Buick GMC responded
Thank you so much for your wonderful review! We're thrilled to hear that you had the best car buying experience at Hardin Buick GMC, especially with David's assistance. Your recommendation means a lot to us! We look forward to seeing you again for your next vehicle purchase. Safe travels until then!
Sincerely,
Hardin Buick GMC Team