

Dealership Experience
11 yrs, 3 mos
Languages Spoken
English
Spanish
99 Reviews
Write a Review99 Reviews of Giovanni Yanez
June 03, 2025
Terrible Experience – Be Cautious I leased a vehicle from Hardin on May 2, 2025, and over 30 days later, my trade-in still hadn’t been paid off — until I followed up repeatedly. When payment was finally from Hardin on May 2, 2025, and over 30 days later, my trade-in still hadn’t been paid off — until I followed up repeatedly. When payment was finally processed, the payoff amount was nearly $1,200 short of what was agreed upon in my contract. This experience has been frustrating, time-consuming, and unprofessional from start to finish. I had to monitor the process myself and follow up multiple times — something no customer should have to do after a signed deal. Even worse, Manager Giovanni Yanez and Finance Manager Talia were caught attempting to short the payoff. Thankfully, I reviewed everything closely. But had I not, I would have been left covering the difference. If you’re considering doing business with Hardin, triple-check every document and number. My experience was nothing short of a nightmare, and I strongly urge management to re-evaluate their internal accountability. More
May 27, 2025
Entire team was welcoming and made my experience great! Jim was excellent and extremely knowledgeable which I really appreciated!! Jim was excellent and extremely knowledgeable which I really appreciated!! More
Other Employees Tagged: Jim Keys, David Sandoval
May 19, 2025
Great dealer to come too, will recommend my family and friends to come check it out if they need a new or used car. friends to come check it out if they need a new or used car. More
Other Employees Tagged: Manuel Garcia, Jesus Gomez
May 13, 2025
Pleasant experience, santos spoke my language and was accommodating and straightforward. I couldn’t be happier with my purchase. Also sold my Honda civic 2020 to Hardin Buick for a reasonable price. accommodating and straightforward. I couldn’t be happier with my purchase. Also sold my Honda civic 2020 to Hardin Buick for a reasonable price. More
Other Employees Tagged: Santos Valencia
May 10, 2025
Unprofessional and Rude. Unprofessional. Rude finance manager or closing manager whatever he was . Unwilling to work with customers to make a deal. Unprofessional. Rude finance manager or closing manager whatever he was . Unwilling to work with customers to make a deal. More
Other Employees Tagged: Bruce DeLoye
May 03, 2025
Great experience. Very fast transaction. Truck has been great so far. I'd use the dealership again. Very fast transaction. Truck has been great so far. I'd use the dealership again. More
Other Employees Tagged: Woody Rogers
April 20, 2025
Great dealership they had the truck that I wanted and needed. I got a good price. needed. I got a good price. More
Other Employees Tagged: Bruce DeLoye
April 16, 2025
Honestly don’t even know where to begin. This dealership and David especially treated me so well there. It was honestly the best car buying experience I’ve ever had. I definitely plan on com This dealership and David especially treated me so well there. It was honestly the best car buying experience I’ve ever had. I definitely plan on coming back someday to buy another from because I’m telling you they are on it and treat you very well and honestly try to get you the best deal that works for everyone. 10/10 recommend. More
Other Employees Tagged: Manuel Garcia, Russell Folden, David Sandoval
April 03, 2025
Best experience ever been in the 25 years of buying vehicles. Everyone is so professional vehicles. Everyone is so professional More
Other Employees Tagged: Dealer Rater
April 02, 2025
Great experience! They made the purchase easy and enjoyable. Very personable and accommodating and took great care of me. They made the purchase easy and enjoyable. Very personable and accommodating and took great care of me. More
Other Employees Tagged: Gary Koch, Russell Folden