Gino Micallef | Page 3

Have been purchasing Toyotas from Pappas since 1990's and always bring my vehicles back for service. The service staff, mechanics are outstanding. Waiting area is comfortable and spacious enough to spread always bring my vehicles back for service. The service staff, mechanics are outstanding. Waiting area is comfortable and spacious enough to spread out during these covid days. More

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Brought my highlander in for service and always look forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered ot forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered other services that I needed now or coming up very soon. No pressure to buy anything. Just clear information that will help make my vehicle last a long time. More

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Salesman Chris was helpful and courteous. Finance person was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pu was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pulled the wheels off to balance them they discovered both front rims were cracked and dented on the inside. Both unsafe to drive. If the dealership would have conducted an inspection like they said, they would have seen them. Dealer refused to correct issue or even work with us to help us get replacement wheels. I understand buyer beware and hope any person who reads this will beware and not trust this dealership. As I told them we only buy cars from dealers because they should stand by their vehicles. I was wrong, they do not stand by their vehicles and say they do inspections on their cars when the do not find and fix major safety issues. More

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Listened to problem having with vehicle, diagnostic completed and pricing up front. Service completed in timely manner Notified when vehicle was ready to be picked up completed and pricing up front. Service completed in timely manner Notified when vehicle was ready to be picked up More

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I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. More

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Gino is great! He took care of me right away. Service performed and completed in less than an hour! Very clean service department and waiting area. Pappas Toyota is a terrific dealership!! performed and completed in less than an hour! Very clean service department and waiting area. Pappas Toyota is a terrific dealership!! More

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professional service I have bought my last 2 Camrys from Pappas and have been servicing with them for more than 10 years.. I would highly recommend them as a dealer and fo I have bought my last 2 Camrys from Pappas and have been servicing with them for more than 10 years.. I would highly recommend them as a dealer and for service. I am continually amazed every time I visit with the professionalism and kindness of the employees. They deserve 5+ stars! Thank You Pappas! More

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Have had good experiences with Pappas Always friendly, helpful, efficient. Pointed out a service that needed to be done. Expensive, but overdue. This car will outlast me, hopefully. I Always friendly, helpful, efficient. Pointed out a service that needed to be done. Expensive, but overdue. This car will outlast me, hopefully. I love my Camry and Pappas takes good care of her. More

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Gino is kind and patient when dealing with me. As a female senior, I am not looking for hassles when it comes to my automobile, just good service and care. This is my experience with Gino and Papp As a female senior, I am not looking for hassles when it comes to my automobile, just good service and care. This is my experience with Gino and Pappas Toyota, whether it be buying or maintenance time. Thank you , Gino and all the employees at Pappas who make our experiences pleasant. More

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Great service and friendly staff Would like to send out a special thanks to all the staff involved with servicing our Toyota Tundra. Our starter went out last week and you replaced it Would like to send out a special thanks to all the staff involved with servicing our Toyota Tundra. Our starter went out last week and you replaced it in a very fast and efficient time frame. We always bring the truck in for regular oil changes and always receive special treatment. We appreciate all you do! More

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