Gilbert Rodriguez

Willing to add to the service fees but not fully inspect the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turn the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turns out my battery was shot. I had AAA come out and he informed me that it needed replaced. How can I pay hundreds of dollars and not at least be given notice that maybe they should check the battery. What else do they skimp on when doing their "inspection" Very disappointed More

by jdegracia82 Verified Customer Verified Customer

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Finished in timele matter. Very good. Why do I have to put 15 word minimum? Very good. Why do I have to put 15 word minimum? More

by joenarkon Verified Customer Verified Customer

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Seat belt didn't work. Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance the would get part for seat belt (under warranty). Came back in 5 days later, at 8:30 when seat belt part was recieved,. Also had concern because brake smelled like burning rubber. They fixed seatbelt and found an improperly installed screw that was scraping on brake. Since I had just paid over $850 for all new brakes I was disappointed and not sure how much damage was caused. But what was really unacceptable is I didn't get out until after 1. Two days total between 11 to 12 hours. That is outrageous to be. More

by RSMBRYAN Verified Customer Verified Customer

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They were courteous and went over the problem with me. They took the time to check other places to try and find the part the truck needed They took the time to check other places to try and find the part the truck needed More

by LORLEE7412 Verified Customer Verified Customer

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Gilbert Rodriguez was very professional ,he wrote up my car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management More

by kdwright2030 Verified Customer Verified Customer

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First of all He complained about his health then tried to up sale me things I don’t need before even asking what or why I was even there. Then since ai didn’t buy all the unnecessary things he made me wait f up sale me things I don’t need before even asking what or why I was even there. Then since ai didn’t buy all the unnecessary things he made me wait from my 2:30 appointment till almost 5pm My keys had been sitting on his desk as he walked around talking to the other employees. I had to get another employee get my keys and help me ! His customer service is not great More

by Sjpressley Verified Customer Verified Customer

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Everyone is pleasant and professional. I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clie I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clients and never flinch. More

by Cynthia Verified Customer Verified Customer

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Sami was nice, checked on me while my vehicle was in service and inquired about my vehicle! Very friendly! service and inquired about my vehicle! Very friendly! More

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Nice knowledgeable polite in an out service I’ll be returning soon for the next oil change returning soon for the next oil change More

by Lidee77 Verified Customer Verified Customer

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The representative was knowledgeable, professional and extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. More

by 1VP Verified Customer Verified Customer

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