Gilbert "Bam" Niblack
Gilbert "Bam" Niblack at Phillips Buick GMC
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Gilbert "Bam" Niblack

Sales and Leasing Professional

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.6
73 Reviews

The first thing you have to know about Gilbert is that he came up through the ranks. Gilbert has been here at Phillips Buick GMC for over 6 years, and he has been helping people find the right vehicle for just over 1 year. Gilbert knows all about how things work here and is a great guy to have on your side. With his enthusiasm, friendly easy-going approach and great sense of humor you just know he’ll help you get what you need. The only other person who could be more helpful would be able to grant your wishes in threes and live in a magic lamp! If you are wondering why we call him “Bam,” it is not because he is an Alabama fan. Gilbert is a fan of the “U”. That’s right, the fabled Miami Hurricanes. It’s OK. The Canes keep him humble, not that he needs it. Gilbert has his whole family on his side. They are his biggest fans. When he isn’t here making people happy, Gilbert is fishing and then cooking what he catches.

Dealership Experience

8 yrs, 9 mos

4.6

73 Reviews

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73 Reviews of Gilbert "Bam" Niblack

March 22, 2025

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Responsive service writer, ordered the part needed for my truck, called when it came in and scheduled a time for service. Work was done on time and came in a little cheaper than he quoted, very pleased with More

by pmaduri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Mar 24, 2025

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Phillips Buick GMC. It's great to know that Jim provided you with responsive service and that the work on your truck was completed on time and at a lower cost than expected. We appreciate your feedback and hope to see you again for any future needs! Sincerely, the Team at Phillips Buick GMC

February 09, 2025

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Worst experience ever dealing with Matt Wilcox! ! Rude and nasty I will never go back to this dealer again!!! More

by cathyf1973
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Matt Wilcox

Feb 11, 2025

Phillips Buick GMC responded

Thank you for your feedback, Cathy. We appreciate you taking the time to share your experience. It's important to us that all our customers feel valued and welcomed at Phillips Buick GMC. We encourage you to reach out to us directly so we can better understand your experience and work towards a resolution. Your feedback is crucial in helping us maintain our standards. Sincerely, the Team at Phillips Buick GMC

January 27, 2025

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They were friendly, helpful, willing to work with my financial situation. Allowed me to test drive the vehicle I was interested in as well as showed me other options available, without being pushy or tr More

by SLCURTI24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Phillips Buick GMC. It's great to know that our team was able to assist you in finding the right vehicle without any pressure, and that you felt comfortable throughout the process. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Safe travels in your new vehicle!

January 26, 2025

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We had an outstanding experience trading in our previous vehicle for a 2025 Acadia at Phillips. Our salesman, Gilbert, was very cordial and professional, and answered all of our questions. The whole pro More

by stevebogle57
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Recommend Dealer
Yes
Jan 27, 2025

Phillips Buick GMC responded

Thank you, Steve, for your wonderful review! We're thrilled to hear that you had an outstanding experience trading in your vehicle for the 2025 Acadia at Phillips Buick GMC. It's fantastic to know that Gilbert provided you with cordial and professional service. We truly appreciate your recommendation and look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Phillips Buick GMC

January 14, 2025

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Bought a truck from Phillips Buick GMC and they claim that all of their pre owned vehicles go through a very detailed inspection, however after I purchased the vehicle it has given nothing but problems a More

by dwahl117
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 16, 2025

Phillips Buick GMC responded

Thank you for sharing your experience. We appreciate your feedback regarding the inspection process for our pre-owned vehicles at Phillips Buick GMC. It’s crucial to us that our customers are satisfied with their purchases, and we are committed to ensuring our vehicles meet high standards. Thank you again for your review. Sincerely, the Team at Phillips Buick GMC

January 01, 2025

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The process of purchasing a car was so easy! There was no pressure and Ronnie got me the vehicle I desired at a great price! Will return to purchase another vehicle and would recommend to othe More

by adrianwallen
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Recommend Dealer
Yes

Other Employees Tagged: TJ Gamble, Ronnie Ingram

Jan 03, 2025

Phillips Buick GMC responded

Thank you so much for your kind words, Adrian! We're thrilled to hear that you found the car purchasing process easy and pressure-free. It's great to know Ronnie was able to help you get the vehicle you desired at a great price. We look forward to welcoming you back to Phillips Buick GMC for your next purchase and appreciate your recommendation to others! Sincerely, the Team at Phillips Buick GMC

December 23, 2024

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BAM was awesome in helping me get the right price for my dream car. Thank you so much! More

by hcbaby1
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Recommend Dealer
Yes
Dec 25, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Bam was able to assist you in finding the right price for your dream car at Phillips Buick GMC. We hope you enjoy your new vehicle and look forward to seeing you again! Safe travels! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

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Everyone was very knowledgeable and friendly. Our sales person went beyond to help us get the car we wanted. I would recommend this dealership to friends and family More

by herc1705
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hall, Ed Owens, Mark Bonner, Jason Hadley, Ronnie Ingram , Blake Kelly, Steve Songer

Dec 21, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team was knowledgeable and friendly and that our salesperson went above and beyond to help you find the car you wanted. Your recommendation means a lot to us. We look forward to welcoming you and your friends and family to Phillips Buick GMC in the future! Sincerely, the Team at Phillips Buick GMC

November 22, 2024

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This dealership was one of the best experiences I’ve had. I have been trying to buy my first car for myself and I finally did with the quick, affordable, kind service from them. I love my new ford escape, so More

by HALEYSHADDIX2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Gamble

Nov 25, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phillips Buick GMC and that you found your new Ford Escape. It’s great to know that our team provided you with quick, affordable, and kind service. We appreciate your feedback and hope to assist you again in the future. Enjoy your new car! Sincerely, the Team at Phillips Buick GMC

May 31, 2024

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This dealership is very terrible I had such a terrible experience I was told I’d get a discount and I was lied to about it. My vehicle was sold to me without any insurance and my tires were bald. I would More

by TORRES_ROSALIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 03, 2024

Phillips Buick GMC responded

Thank you for sharing your feedback with us, Rosalio. We're disappointed to hear about the challenges you faced during your visit to Phillips Buick GMC. We take your concerns seriously and would like to learn more about your specific situation. Please reach out to our team so we can address these issues and work towards a resolution. Your experience does not reflect the high standards we hold ourselves to, and we want to make things right for you. Thank you for bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

Jun 06, 2024

TORRES_ROSALIO responded

I recently bought a 2020 Denali. Gilbert was the sales man and I was the last person there. The whole time I was trying to get the vehicle it was all being rushed so he could leave. He tried to get me out of there fast and didn’t go over the paperwork with me or tell me the final price of the truck. I was told he would give me a discount and drop the price to $41k from $48k. He rushed me and told me to sign papers without telling me what they were. I went home to find out he never dropped the price as told. After inspecting the truck the windshield has a crack and the tires are completely worn out. I later spoke with Glibert about this and the manager told me he would not be paying for the tires. Already being upset by the price reduction not happening I feel as if the least that could be done is them replacing the tires.

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