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Gideon Asamoah
7 Reviews
7 Reviews of Gideon Asamoah
May 04, 2024
The service manager was efficient and created a positive experience from the beginning. He offered expert guidance and was very professional. The car was out of the shop promptly and all of the issues were experience from the beginning. He offered expert guidance and was very professional. The car was out of the shop promptly and all of the issues were addressed. More
by j44gomez
Other Employees Tagged: Randy Gabler
August 22, 2022
Purchased a Ford F-450 for $91K. After telling them I didn't need financing, they told me that they could get me 0% financing from Ford Motor Credity and that they would knock $750 o After telling them I didn't need financing, they told me that they could get me 0% financing from Ford Motor Credity and that they would knock $750 off the purchase price so I agreed. Suddenly I get inundated with credit report searchs from at least 20 banks as Koons instead decided to shop my application to anyone and everyone, this activity knocked 30 points off my 800 FICO score. When I show up to take delivery on the car, there is almost no fuel in the tank. The salesman at first wouldn't deliver me the car with a full tank until I threatened to walk (having driver 3 hours to get there). He finally acquiesced, seems to me dropping $91K on a pick up truck ought to get me a free tank of gas. The worst part was after waiting a month, I still hadn't received my registration. I called several times to inquire before I finally get a response from their title clerk. She tells me that they filed for the registration 27 days after I took delivery and that the reason for this ridiculous delay is because "the paperwork had to go to several other desks" before it got to her. I'm sorry but exactly where did it need to go? China?? This dealership is the absolute worst customer experience and customer service I have ever experienced and I have bought over 100 cars in my lifetime. DO NOT DO BUSINESS WITH KOONS!!!! More
by NeverBuyFromKoons
Other Employees Tagged: Marco Anzoleaga, David Mast, Ruben Perez, Julio Romano, Phillip Sahno, Chloe Orcutt, Todd Davis, Tony Cruz
June 08, 2021
This has been the absolute WORST car buying experience of my life. First they try to charge me more money after I've already paid for the car and driven off, and now TWO MONTHS later I still have not receive my life. First they try to charge me more money after I've already paid for the car and driven off, and now TWO MONTHS later I still have not received my license plates and I keep reaching out via email and have yet to get a response from anyone other than the lady who keeps harrassing me to give them 5 stars for their poor service. I have received so much conflicting information from every single person I have talked to this whole thing is ridiculous, and in the end it seems like I'll have to pay more money plus a penalty to get my own plates because it's been longer than 30 days with absolutely no help or solution from anyone at Koons. Do yourself a favor and go to a different Ford More
by Bettyjanercp
Other Employees Tagged: David Mast, Ruben Perez, Julio Romano, Phillip Sahno, Tadarryl Smith, David Song, Antoine Tindal, Russel Walker, Todd Davis , Brian rossell
April 25, 2021
My experience was not as expected. I had ONE flat tire that turned in to four tires needing . To be replaced. Consequently I ended up spending $600 I did not have. It really sucked especially in times lik that turned in to four tires needing . To be replaced. Consequently I ended up spending $600 I did not have. It really sucked especially in times like these More
by chantara_johnson
May 01, 2020
Stay Away from Koons Falls Church Sales persons that lie about the vehicles they are selling and try to hide defaults. Operators that intentionally send you to phones with no one on Sales persons that lie about the vehicles they are selling and try to hide defaults. Operators that intentionally send you to phones with no one on them. Finance departments that lie and mis-sell products. End-to-end business plans that would make any crook happy. Save yourself the heartache and go to real dealership. With any luck this one will disappear. More
by D52
Other Employees Tagged: Jeff Ottenberg, Marco Anzoleaga, Kenneth Bell, David Mast, Ruben Perez, Todd Davis, Tony Cruz , Bryan Mukhin
February 28, 2018
Gideon is the best!!! Yeah Yeah! I can't be more happier with Gideon and the sales team here! I needed an easy transaction and friendly service... Really at the end of the Yeah Yeah! I can't be more happier with Gideon and the sales team here! I needed an easy transaction and friendly service... Really at the end of the day doesn't everyone just want a professional experience! Thanks so much Gideon and crew. More
by Buyer Dude
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