Gibran Rivera

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85 Verified Customer Verified Customer

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Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. contracts before signing off on the lease or contract. More

by gloria1.starr Verified Customer Verified Customer

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This is my second new vehicle that I purchased from Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in the Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in their inventory but was really in transit. The price of any new vehicle that you buy from Regal comes with a package that's around $3000 on top of the msrp of the vehicle you buy. Some customers may not want the package but it seems like they equip the new vehicle with it! My K5 GT was delivered and the package was installed PDI! Window tint, door guards and more are part of that package. I'm a believer if you are buying a new vehicle you should decide what you want and don't want on it! Most dealers are doing this like a mark up on these vehicles! Most dealers in Lakeland are doing this with different packages so Regal doing it doesn't surprise me. Also during financing you are presented with extended warranties and service packages! Again you should choose what you want and don't! But I took several of the packages because I saw value of them! Unlike the packages for the tint and other features that are put on the vehicles price! These days and time when everything is so expensive, if you are blessed enough to even purchase a new car you should be able to not over pay for that car!! All in all would I buy from Regal again! Yes! This is my 2nd new car that brought from them! Nobody is perfect just which they work on the things that I've mentioned! And Orlando was the best!! Went to pick up my new K5. It wasn't ready yet! Had to wait a hour to drive it off the lot but Orlando took care of me! Wasn't his fault! More

by cmckenzie.0203 Verified Customer Verified Customer

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Hercules was extremely helpful and courteous! I would highly recommend working with him on a purchase. All the staff was friendly and it was a very nice auto buying experience. I would highly recommend working with him on a purchase. All the staff was friendly and it was a very nice auto buying experience. More

by robert@taylorfam.biz Verified Customer Verified Customer

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We were exceptionally happy with the way we were handled, Especially by Meleke. Everyone was friendly and the process was very smooth. Especially by Meleke. Everyone was friendly and the process was very smooth. More

by danhines Verified Customer Verified Customer

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Willy the sales representative was very knowledgeable about the vehicle and attentive to my wants and needs. It made my vehicle buying experience flawless and stress-free about the vehicle and attentive to my wants and needs. It made my vehicle buying experience flawless and stress-free More

by matt2haley Verified Customer Verified Customer

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Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! ! I will recommend family/friends to come here! More

by toriabaker Verified Customer Verified Customer

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Makai was amazing as well as the GM, and the finance team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. More

by leyleyfla Verified Customer Verified Customer

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no communication. It’s been a lot of me having to find out what’s going on. When I just walk in, they just want me to pay. Also would never buy a car from that Kia dea It’s been a lot of me having to find out what’s going on. When I just walk in, they just want me to pay. Also would never buy a car from that Kia dealership. More

by sydsnead Verified Customer Verified Customer

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I have bought 5 vehicles from Regal and it's always a pleasure to do business with people that treat you like family. pleasure to do business with people that treat you like family. More

by Sepajak Verified Customer Verified Customer

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